Summary
Overview
Work History
Education
Skills
Timeline
background-images

Trina McCray

Southaven,MS

Summary

Dedicated Certified Medical Assistant with extensive experience. Skilled in patient-focused care and clinical documentation. Proven ability to enhance patient satisfaction through effective communication and efficient scheduling. Proficient in HIPAA compliance and vital sign monitoring, committed to delivering high-quality healthcare in diverse settings.

Overview

18
18
years of professional experience

Work History

Medical Assistant

Regional One Health Medical Center
02.2024 - Current

As a Sickle Cell medical assistant in a ambulatory setting my duties was to assist physicans in providing care to patients with sickle cell disease, which includes tasks like collecting patient data, preparing patients for procedures, and educating them about their conditions and treatment plans.

  • Obtain and record patient medical histories, including family history of sickle cell
  • Take and record vital signs(temperature, pulse, blood pressure, etc.)
  • Prepare patients for procedure and treatments, such as blood transfusion or medication administration
  • Administer medications or injections as directed by the physician and permitted by state law
  • Collect and prepare blood samples for lab
  • Educate patients and their families about sickle cell disease as well as its management and treatment options

Medical Assistant

Christ Community Health Service
04.2022 - 02.2024

Filling the physical, spiritual, emotional needs of the underserved, the uninsured, and the homeless. Providing high quality healthcare to the underserved in the context of distinctively Christian service. We recognized that Jesus Christ is the true healer of individuals and their communities and the source of our ability to serve. We work to advance the mission and message of Jesus Christ to the community. We share our talents and gifts in our work to provide quality services to the underserved.

  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
  • Improved patient satisfaction, efficiently managing appointment schedules and reducing wait times.

Medical Assistant

Favorite Nurses Healthcare Staffing
12.2021 - 04.2022

With Favorite Healthcare Staffing I worked in California at a State Prison on a assignment assisting with Covid-19 testing, vaccination, and infection control protocols, while also performing general medical assistant duties under the direction of healthcare providers. Potential duties was

  • Assisting with the isolation and quarantine of Covid-19 positive inmates
  • Monitoring the health status of inmates who are potentially exposed to Covid-19

Certified Medical Assistant

Krucial Staffing
07.2021 - 12.2021

This was a Covid-19 assignment with Krucial Staffing in Texas caring for minor immigrants under the age of 18.

Certified Medical Assistant

Memphis Children's Clinic
03.2021 - 07.2021

As a Peds CMA I worked under physicians and nurses to give medical care to infants and children under the age of 18. Responsibilities varies but administrative duties include scheduling appointments, checking in patients, and taking payments.

  • Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Measured patient pulse oximetry.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.

Certified Medical Assistant

Campbell Clinic Orthopedics
12.2019 - 03.2021

As a clinic medical assistant my role is to support the patient care, from assisting physicians when performing medical examinations to collecting specimens for the lab, changing dressing/removing sutures, authorizing prescriptions refill,and etc. Even though my duties as a clinic medical assistant are broad, the scope of a clinic medical assistant's job is always on the medical aspects of the practice rather than administrative tasks. So I have varieties of jobs when it comes to a clinic medical assistant.

  • Preparing patients for and assisting with minor procedures, such as injections, wound care, and suture/staple removal
  • Applying and removing casts, splints, and braces
  • May also assist with orthopedic procedures done in office as directed by the physician
  • Providing instructions on post- operative care and rehabilitation exercises
  • Drawing blood
  • Sterilizing and maintaining orthopedic equipment

OGP Department Manager

Walmart
07.2018 - 04.2020
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.

Order Picker/Processor

Kuehne + Nagel
04.2017 - 07.2018
  • Collaborated with team members to ensure timely completion of orders during peak demand periods.
  • Excellent communication skills, both verbal and written.
  • Reduced order processing time with the use of RF scanning equipment and inventory management software.
  • Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
  • Performed proper lifting and handling techniques to maintain safe working environment.
  • Optimized order fulfillment processes by regularly communicating with supervisors on any process improvements or issues encountered during daily tasks.

Substitute Teacher

Kelly Educational Staffing
08.2017 - 05.2018
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Adapted quickly to different classroom settings and teaching assignments, demonstrating flexibility and resourcefulness.
  • Provided substitute teaching services across multiple grade levels and subjects, maintaining educational continuity in absence of regular teachers.

Dual Rate Cashier

Trop Casino Greenville
09.2011 - 01.2017

As a dual rate cashier at the casino my duties was as following

  • follow all gaming regulations
  • Sell gambling chips, tokens, or tickets to patron
  • convert gaming checks, coupons, tokens, or coins to currency for gaming patrons
  • cash checks and process credit cards advance for patrons
  • handle transactions in main bank
  • maintain confidentiality of customers transactions
  • ensure cash drawers are balanced and make exchanges with the main bank when necessary
  • Pay out jackpots and high winning patrons

Teacher

Arms Of Love Learning Academy
06.2008 - 09.2011

Providing care, education, and a safe environment for children, including supervising activities, preparing meals/snacks, changing diapers, communicating with parents, and implementing age-appropriate lesson plans

  • perform duties as planned under the leadership of the early childhood specialist
  • implement the curriculum that is planned by the early childhood specialist
  • interact with the children in a way which conveys respect and nuturing

Receptionist

Idea Optical
03.2007 - 06.2008

Pre-testing patients' vision, managing schedules, educating clients, assisting them in frames selection, and creating/maintaining updated records of patients as well as the following:

  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Education

Graduate Certificate - National Certified Medical Assistant

Delta Technical College
Horn Lake, MS
05-2019

Graduate Certificate - Phlebotomist

Creations Career Institute
Greenville, MS
07-2018

Associate of Arts - Early Childhood Education

Mississippi Delta Community College
Moorhead, MS
05-2008

High School Diploma -

Greenville-Weston High School
Greenville, MS
05-2006

Skills

  • HIPAA compliance
  • Patient scheduling
  • Customer service
  • Medical terminology knowledge
  • Vital sign monitoring
  • EMR / EHR
  • Direct patient care
  • Clinical documentation
  • Patient-focused care
  • Data entry

Timeline

Medical Assistant

Regional One Health Medical Center
02.2024 - Current

Medical Assistant

Christ Community Health Service
04.2022 - 02.2024

Medical Assistant

Favorite Nurses Healthcare Staffing
12.2021 - 04.2022

Certified Medical Assistant

Krucial Staffing
07.2021 - 12.2021

Certified Medical Assistant

Memphis Children's Clinic
03.2021 - 07.2021

Certified Medical Assistant

Campbell Clinic Orthopedics
12.2019 - 03.2021

OGP Department Manager

Walmart
07.2018 - 04.2020

Substitute Teacher

Kelly Educational Staffing
08.2017 - 05.2018

Order Picker/Processor

Kuehne + Nagel
04.2017 - 07.2018

Dual Rate Cashier

Trop Casino Greenville
09.2011 - 01.2017

Teacher

Arms Of Love Learning Academy
06.2008 - 09.2011

Receptionist

Idea Optical
03.2007 - 06.2008

Graduate Certificate - National Certified Medical Assistant

Delta Technical College

Graduate Certificate - Phlebotomist

Creations Career Institute

Associate of Arts - Early Childhood Education

Mississippi Delta Community College

High School Diploma -

Greenville-Weston High School
Trina McCray