Trina Patterson
Columbus,GA
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
15
15
years of professional experience
Work History
CHARGE BACK SPECIALIST
Global Payments, Inc.
10.2018 - Current
Direct Care Provider
Assisted Living At Home
Columbus, Georgia
05.2016 - 10.2018
- Provided physical and emotional support to individuals with disabilities.
- Monitored clients' progress, behaviors, and medical needs.
- Established positive relationships with families of clients through regular communication.
- Conducted home visits to assess the safety of living environments and provide resources when needed.
- Developed strategies for managing challenging behaviors in a safe manner.
- Maintained accurate records of daily interactions with clients according to agency policies and procedures.
- Provided assistance with personal hygiene tasks including bathing, dressing, grooming, toileting.
Substitute Teacher
MCSD
Columbus, Georgia
01.2009 - 04.2016
- Provided instruction and guidance to students in the absence of a regular teacher.
- Assisted with classroom management issues when needed.
- Organized lesson plans and activities for students.
- Maintained accurate records of student performance, attendance, and behavior.
- Monitored student progress throughout the day.
- Encouraged positive behavior among students through effective communication techniques.
- Supported special needs students by providing individual instruction as needed.
- Met regularly with parents or guardians regarding student progress and concerns.
Activity Leader
SeniorHomes
Columbus, Georgia
01.2009 - 04.2016
- Organized and facilitated games, activities, and craft projects to keep children engaged in a fun learning environment.
- Assisted with set up and clean up of activity areas.
- Provided guidance on safety procedures to ensure the well-being of all participants.
- Encouraged positive behavior among participants through verbal praise and rewards.
- Maintained accurate records of attendance, program participation, and progress reports.
- Adapted programs to meet the needs of individual children based on skill level or disability.
- Assisted in resolving conflicts between participants in an effective manner.
- Assisted in creating a safe environment that was conducive to learning.
Education
HIGH SCHOOL DIPLOMA -
AUTAUGAVILLE HIGH SCHOOL
01.1995
Skills
- Activity management
- Lesson Planning
- Discussion Facilitation
- Records Management
- Behavior Modeling
- Parent Communication
- Lesson Plan Implementation
- Activity Planning
- Behavior Management
- IEP understanding
- Individualized care
Candidate Summary
Trina is an experienced and resourceful professional with a demonstrated strength in multiple industries including finance, healthcare, transportation and group therapy. She is adept in accounts receivable processing, office management, and materials receiving. Trina is accustomed to interfacing with diverse teams as she places an emphasis on partnership cultivation. She is able to "think outside the box" and able to strategically organize to manage multiple, competing priorities. Additionally, she has a keen ability to dive into the details to get desired data and results. Trina is looking to leverage her transferable skills at an institution that has a strong reputation of creating relationships that are customer-centric.
Additional Information
REFERENCES AVAILABLE UPON REQUEST
Software Proficiencies
AVAILABLE UPON REQUEST
Licensure Certifications Training
CPR Instructer/Certified
Timeline
CHARGE BACK SPECIALIST
Global Payments, Inc.
10.2018 - Current
Direct Care Provider
Assisted Living At Home
05.2016 - 10.2018
Substitute Teacher
MCSD
01.2009 - 04.2016
Activity Leader
SeniorHomes
01.2009 - 04.2016
HIGH SCHOOL DIPLOMA -
AUTAUGAVILLE HIGH SCHOOL
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