Professional Summary
Overview
Work History
Education
Skills
Certification
Languages
Certificates
Timeline

Trina Perry

UberEATS
Clarksville,United States
14
years of professional experience
1
Certification

Motivated and reliable Customer Service Representative with proven experience assisting customers, resolving issues, and providing excellent service. Skilled communicator with a strong attention to detail and a commitment to customer satisfaction.

Work History

Courier/Package Delivery Driver

11 Months
UberEATS | 10.2024 - 09.2025
  • Handled incoming deliveries and ensured accurate, timely distribution to customers, demonstrating reliability and attention to detail.
  • Utilized GPS navigation and mobile applications, reflecting strong computer literacy and adaptability to technology.
  • Maintained clear communication with customers and restaurant partners, addressing concerns and providing timely updates.
  • Kept vehicle organized and performed routine checks, mirroring commitment to a clean and efficient workspace.
  • Collaborated with partners to verify order accuracy, ensuring quality and minimizing errors in delivery processes.
  • Delivered food orders promptly, ensuring customer satisfaction and adherence to quality standards.
  • Navigated efficiently using GPS applications to optimize delivery routes.

Accounts Payable Clerk

5 Months
Five Star Breaktime Solutions | 01.2024 - 06.2024
  • Efficiently processed and verified invoices, demonstrating attention to detail and reliability in office procedures.
  • Utilized Microsoft Office applications and GP software to manage financial records and streamline payment processing.
  • Answered and directed incoming calls, providing prompt and professional communication with vendors and internal staff.
  • Maintained organized records of account transactions, supporting accurate bookkeeping and documentation.
  • Responded to inquiries and resolved issues, ensuring clear communication and customer satisfaction.
  • Ensured adherence to internal controls and company policies related to office and financial processes.

Warehouse/Yard/Equipment Assistant Supervisor

10 Months
H2O Innovation / Public Works Dept | 11.2022 - 09.2023
  • Managed inventory levels and initiated timely replenishment orders, ensuring office and warehouse supplies were consistently stocked.
  • Maintained a clean, organized, and safe workspace, supporting operational efficiency and a professional environment.
  • Collaborated with team members and vendors to coordinate deliveries and ensure accurate distribution of materials.
  • Operated office and warehouse equipment, including computers and industrial tools, with attention to safety and effectiveness.
  • Conducted inspections and maintained records, demonstrating strong organizational and record-keeping skills.

Manager

11 Years 6 Months
Discount Express Convenience Store | 05.2011 - 11.2022
  • Oversaw daily store operations, ensuring an organized and efficient workspace and exceptional customer service.
  • Scheduled and coordinated staff shifts and appointments, demonstrating strong organizational and scheduling abilities.
  • Maintained inventory and managed office supplies, supporting smooth business operations.
  • Fostered communication with vendors and customers, resolving issues and ensuring satisfaction.
  • Troubleshot and resolved technical issues with office equipment, demonstrating adaptability and problem-solving skills.

Education

Bachelor of Science - Applied Computing and Information Technology

Tulane University Campus | Biloxi, MS | 05-2019

I earned a Bachelor of Science Degree in Applied Computing and Information Technology with a minor in Human Resources. This education has provided me with a robust foundation in both technical skills and the key principles of managing and developing talent in the workplace. I approach challenges with confidence and professionalism, ready to contribute effectively in any setting.

Associate of Applied Science - Office Systems Technology

Mississippi Gulf Coast Community College | Gulfport, MS

I graduated with a 4.0 GPA and high honors, consistently making the dean's and president's lists. My commitment to excellence led to my selection for the International Presidents Scholar Laureate Program, where I traveled to Australia and gained valuable insights into a diverse culture and education system.

Skills

Exceptional Customer Service
Problem Solving
Efficiency
Punctuality and Reliability
Detail-Oriented
Written and Oral Communication
Data Entry
Scheduling
Computer Operation
Answer incoming calls and empathize with the customer.
Respond to customer emails.
Schedule in-home service appointments with one of our trained Appliance Repair Technicians.
Effectively communicate with the customer to ensure they understand the appointment time and services needed.
Order and receive parts to ensure efficient use of company materials.
Enter data into the company software
Critical thinking
Active listening

Certification

Driver's License

Languages

English

Certificates

SOSPES, Safer Work/ Better Life, May 2023 to present 

• Fire Safety Awareness Assessment  • Work Place Housekeeping Assessment  • The Dangers of Compressed Air Assessment  • The Prevention of Eye Injuries Assessment  • The Safe Use of Ladders Assessment  • Pre- An Introduction Assessment  • Waste Management Assessment  • Machine Guards Assessment  • Hand Tools- Safety and Technique Assessment  • Electrical Power Tools Assessment  • Gas and Cylinder Safety Assessment  • Safe Manual Handling Assessment 

Certificate of Achievement August 2023 to Present 

• Basics of Phishing  • Restricted Intelligence Season1: Ep 03- A Cry for Help (Email Phishing)  • Data Privacy Basics  • Data Protection  • Security Awareness  • Strengthen and Secure Passwords  • Avoiding Phishing Scams  • 2023 Common Threats  • Security Awareness Foundations 

KnowBe4/ Human error. Conquered December 2022 to Present 

• Security Awareness  • Strengthen and Secure Passwords  • Security Awareness Foundations  • Avoiding Phishing Scams  • 

2023 Common Threats Assessments Technical support — Proficient October 2022 Performing software, hardware, and network operations

Timeline

Courier/Package Delivery Driver

UberEATS
10.2024 - 09.2025Read More

Accounts Payable Clerk

Five Star Breaktime Solutions
01.2024 - 06.2024Read More

Warehouse/Yard/Equipment Assistant Supervisor

H2O Innovation / Public Works Dept
11.2022 - 09.2023Read More

Manager

Discount Express Convenience Store
05.2011 - 11.2022Read More

Tulane University Campus

Bachelor of Science from Applied Computing and Information Technology
Read More

Mississippi Gulf Coast Community College

Associate of Applied Science from Office Systems Technology
Read More
Trina Perry