Summary
Overview
Work History
Education
Skills
Timeline
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Trina Smith

Dundalk,MD

Summary

Experienced Premium Suite Attendant with strengths in suite setup, inventory tracking, beverage service, and guest relations. Known for maintaining clean, organized, and guest-ready suites while supporting smooth event service.

Overview

15
15
years of professional experience

Work History

Premium Suite Attendant

Oakview Group / CFG Bank Arena
Baltimore, Maryland
04.2024 - Current
  • Provided friendly and courteous service to all guests within the suite area.
  • Replenished food, drinks, and serviceware throughout event service.
  • Monitored suite areas for cleanliness and reported maintenance concerns.
  • Set up luxury suites with linens, beverage supplies, and dining items.

Premium Suite Attendant

Levy Foodservice at M&T Bank Stadium
Baltimore, Maryland
08.2022 - Current
  • Greeted guests with friendly, courteous service in suite area.
  • Delivered orders quickly to suites along arena service routes.
  • Restocked food, drinks, and serviceware to ensure seamless event service.
  • Checked suite inventory and refilled supplies to maintain readiness before events.
  • Assisted in arranging food and beverage stations to enhance guest experience during events., beverage, and other items for suite events.

Billing Specialist

Teresa Hoffman, MD and Associates
Baltimore, MD
01.2012 - Current
  • Facilitated denial resolution by coordinating follow-up with payers and medical office staff to expedite claims recovery.
  • Reviewed accounts for billing errors and incomplete medical record documentation to maintain compliance and accuracy.
  • Processed payments and adjustments in Teresa Hoffman MD and Associates billing system to ensure accurate account balances.
  • Answered payment questions with patients and insurance carriers in a professional manner.

Education

High School Diploma -

Baltimore Polytechnic Institute
Baltimore
05-1987

Skills

  • Beverage service
  • Suite preparation
  • Inventory tracking
  • Cleanliness assessment
  • Food safety
  • Time management
  • Multitasking skills
  • Guest relations

Timeline

Premium Suite Attendant

Oakview Group / CFG Bank Arena
04.2024 - Current

Premium Suite Attendant

Levy Foodservice at M&T Bank Stadium
08.2022 - Current

Billing Specialist

Teresa Hoffman, MD and Associates
01.2012 - Current

High School Diploma -

Baltimore Polytechnic Institute
Trina Smith