Trina Whitfield
Wichita,KS
Summary
Dedicated and empathetic Certified medical assassinate offering 12 years in direct patient care and medical office experience. Committed to obtaining the highest level of patient satisfaction by ensuring regulatory compliance and adherence to practice standards. Documented ability to cultivate trust and rapport with patients and maintain strong relationships. Excellent communication and interpersonal skills with patients, families and other healthcare professionals. Empathic, effective and motivated CMA who combines clinical experience with compassion to meet the challenges facing today’s healthcare organizations. Looking to join a medical team dedicated upholding the highest standards of patient care.
Overview
12
12
years of professional experience
Work History
Certified Medical Assistant
Kansas Spine & Specialty Hospital
Wichita, KS
07.2022 - 04.2026
- Administered patient care, including vital sign checks and preparation for examinations.
- Managed patient scheduling and follow-up appointments to enhance clinic efficiency.
- Implemented electronic health record systems to maintain accurate and confidential patient information.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Collected and documented patient medical information such as blood pressure and weight.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Prepared and administered medications to alleviate patient symptoms.
- Implemented improvements in workflow processes that led to increased productivity amongst staff members.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
CMA
Via Christi Health System
Thorn Wichita, KS
12.2013 - 02.2019
- Received organized prioritized and maintained transmittable information utilizing electronic technology. documented patient communication and clinical treatment accurately and appropriately. Maintain medical records. preformed patient intake and screening obtain vitals.
Education
CMA -
Wichita Area Technical College
Wichita, KS01.2013
Skills
- Computer proficient
- Medical terminology knowledge
- Understands medical procedures
- HIPAA compliance
- Patient scheduling
- Clinical documentation
- Medical records management
- Verbal and written communication
- Patient education
- Telephone etiquette
- HIPAA protocols
- EMR / EHR
- Patient flow management
Timeline
Certified Medical Assistant
Kansas Spine & Specialty Hospital
07.2022 - 04.2026
CMA
Via Christi Health System
12.2013 - 02.2019
CMA -
Wichita Area Technical College