Trina Wilson
Mesquite,TX
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
11
11
years of professional experience
1
1
Certification
Work History
General Manager
Kwik Chek Food Stores
Wolfe City, TX
04.2023 - 01.2024
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Store Manager
Circle K
Terrell, TX
09.2020 - 11.2022
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Developed strategies to maximize sales and profitability.
Verification Analyst
Bank OZK
Ozark , AR
06.2018 - 01.2020
- Conducted detailed research and verification of customer information for accuracy and compliance with company standards.
- Analyzed incoming customer data to ensure accuracy and completeness prior to processing.
- Performed quality assurance checks on customer records to identify inaccuracies or discrepancies.
- Reviewed documents such as identification cards, passports, bank statements and utility bills for authenticity.
Assistant Store Manager
Workmans Travel Center
Ozark , AR
06.2013 - 05.2018
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Maintained accurate records of all transactions, stock levels and employee performance metrics.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Ensured compliance with all safety regulations throughout the store premises.
- Created promotional campaigns to increase brand awareness and attract new customers.
Education
Associate of Science - Industrial Controls
Arkansas Tech University
Russellville, ARSkills
Certification
ServSafe Management Food Certification exp 2027
Timeline
General Manager
Kwik Chek Food Stores
04.2023 - 01.2024
Store Manager
Circle K
09.2020 - 11.2022
Verification Analyst
Bank OZK
06.2018 - 01.2020
Assistant Store Manager
Workmans Travel Center
06.2013 - 05.2018
Associate of Science - Industrial Controls
Arkansas Tech University
ServSafe Management Food Certification exp 2027
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