Systematic IT professional proficient in network, project and emergency management. Installs hardware, patches software and configures internal systems. Complex problem-solver with top-notch planning and communication strengths.
Overview
1
1
Certification
2
2
years of post-secondary education
29
29
years of professional experience
Work History
Information Technology Specialist
Clayton County Board of Commissioners
Riverdale, GA
07.2023 - Current
Configured and maintained network systems to ensure optimal performance.
Provided technical support for hardware and software issues across departments.
Assisted in implementing new technology solutions for improved efficiency.
Trained staff on software applications and best practices for technology use.
Collaborated with teams to troubleshoot and resolve IT-related incidents promptly.
Documented technical processes and created user guides for reference.
Managed inventory of IT equipment and coordinated procurement efforts.
School Bus Driver
Clayton County Schools
ATLANTA, GA
02.2010 - 06.2023
Transported students safely to and from school daily.
Conducted regular vehicle inspections for safety compliance.
Assisted students with boarding and exiting the bus.
Communicated effectively with parents and school staff.
Maintained accurate records of daily routes and student attendance.
Food Service Worker
Gate Gourmet
ATLANTA
09.2006 - 11.2009
Operated kitchen equipment, ensuring proper use and maintenance.
Prepared and assembled in-flight meals following safety and quality standards.
Collaborated with team members to streamline food preparation processes.
Maintained cleanliness in food preparation areas and service stations.
Supported inventory management by tracking supplies and reporting shortages.
Assisted in training new staff on food handling procedures and safety protocols.
Monitored food temperatures to ensure compliance with health regulations.
Employee Assistance Manager
ASCAP
New York, New York
06.1997 - 09.2004
Facilitated confidential counseling sessions for employees seeking assistance and guidance.
Coordinated training sessions for managers on mental health awareness and resources.
Developed employee wellness programs to enhance staff engagement and support.
Collaborated with HR to create policies promoting a healthy workplace environment.
Analyzed employee feedback to improve support services and program offerings.
Implemented communication strategies to raise awareness of available resources and support.
Education
Associate of Applied Science - Business Administration And Management
New York University
New York, NY
09.1988 - 06.1990
William H Maxwell Voc High School
Brooklyn, NY
Skills
Technical support
Network configuration
System troubleshooting
Software installation
Technical training
Certification
Valid Drivers License
Timeline
Information Technology Specialist
Clayton County Board of Commissioners
07.2023 - Current
School Bus Driver
Clayton County Schools
02.2010 - 06.2023
Food Service Worker
Gate Gourmet
09.2006 - 11.2009
Employee Assistance Manager
ASCAP
06.1997 - 09.2004
Associate of Applied Science - Business Administration And Management
Information Technology Specialist at Southern California Drug Task Force/Los Angeles Field Division (DEA)Information Technology Specialist at Southern California Drug Task Force/Los Angeles Field Division (DEA)