Trinidad Rebollo Reynoso
Kissimmee,FL
Summary
Dynamic Clinical Supervisor with a proven track record at AHMG GYN Surgery, dedicated to enhancing patient experience through innovative care initiatives. Expert in clinical quality improvement and team supervision, I successfully led a team of 20+ professionals, fostering effective communication and implementing performance metrics to elevate service quality and patient trust.
With a solid background in clinical supervision and staff development. I demonstrate the ability to enhance team performance and patient outcomes through strategic planning and effective communication. A reliable team player with flexible approach on achieving results. Seeking a new position that leverages my extensive experience while providing fresh challenges and opportunities for growth.
Overview
26
26
years of professional experience
Work History
Clinical Supervisor
AHMG GYN Surgery Celebration/Kissimmee/Lake Nona
05.2023 - Current
- Lead and directed team of 20+ clinical personnel and support staff.
- Implemented performance improvement initiatives focused on enhancing client experience and service quality.
- Facilitate hiring of qualified AHMG specialty practices personnel by interview applicants and making recommendations for employment.
- Responded to patient complaints and concerns, restoring trust and maintaining clinic reputation for quality care.
- Enhanced patient experience with development and implementation of patient-centered care initiatives.
- Conducted performance evaluations for clinical staff, identifying areas for development and implementing targeted training programs.
- Established metrics for tracking clinical performance, identifying trends and areas for improvement.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
Certified Medical Assistant
Dr. Wogels & Urology Associates
01.2000 - 10.2025
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
Certified Medical Assistant
AHMG GYN Surgery
04.2020 - 05.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Obtained client medical history, medication information, symptoms, and allergies.
- Prepared lab specimens for diagnostic evaluation.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
Certified Medical Assistant
AHMG Urology
08.2012 - 04.2020
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Collected and documented patient medical information such as blood pressure and weight.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
Education
National Certified Medical Assistant - Medical Assisting
Sanford Brown
New York, NY04-2000
Skills
- Clinical training
- Team supervision
- Staff scheduling
- Clinical assessment
- Staff management
- Clinical quality improvement
- Quality assurance controls
- Employee recruitment and hiring
- Employee performance evaluations
Languages
Spanish
Native or Bilingual
Timeline
Clinical Supervisor
AHMG GYN Surgery Celebration/Kissimmee/Lake Nona
05.2023 - Current
Certified Medical Assistant
AHMG GYN Surgery
04.2020 - 05.2023
Certified Medical Assistant
AHMG Urology
08.2012 - 04.2020
Certified Medical Assistant
Dr. Wogels & Urology Associates
01.2000 - 10.2025
National Certified Medical Assistant - Medical Assisting
Sanford Brown
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