Zane Rodriguez
San Antonio,TX
Summary
Dependable food service professional with 7+ years in restaurant operations and customer service. Expertise in training new employees and improving team performance while upholding food safety and sanitation standards. Demonstrated ability to deliver exceptional service in high-pressure environments.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Food Service Team Member / Trainer
Chester's Hamburgers
San Antonio, USA
11.2018 - Current
- Trained and mentored new employees on procedures, food preparation standards, customer service expectations, and workplace safety, enhancing team performance and compliance.
- Delivered exceptional customer service in a high-volume, fast-paced restaurant environment.
- Demonstrated versatility by performing all major restaurant functions and supporting operations across multiple Chester locations throughout San Antonio.
- Advanced through multiple restaurant roles, including busser, cashier, order line attendant, cook, and customer service representative.
- Collaborated with team members to ensure timely food preparation and efficient service during peak periods.
- Maintain compliance with food safety, sanitation, and health department standards.
- Accurately processed customer orders and handled cash and electronic transactions.
- Recognized by management for accountability, dependability, and strong job performance.
- Helped maintain accurate inventory records to support efficient operations. and daily operational requirements.
- Proven record of reliability with over 7 years of continuous employment at Chester's Hamburgers.
Education
High School Diploma -
Ronald Reagan High School
San Antonio, Texas05-2021
Skills
- Customer service excellence
- Team collaboration
- Employee training and mentoring
- Cash handling and POS systems
- Food preparation and safety
- Multitasking skills
- Communication skills
- Conflict resolution strategies
- Problem-solving techniques
- Inventory management
- Conflict Resolution skills
- Time management
Certification
Texas Food Handler Certification, Current
Additional Information
Proven record of reliability with over 7 years of continuous employment at Chester's Hamburgers., Able to work flexible schedules, weekends, holidays, and high-volume shifts.
Timeline
Food Service Team Member / Trainer
Chester's Hamburgers
11.2018 - Current
High School Diploma -
Ronald Reagan High School