Triniti Truong
San Diego,CA
Summary
Detail-oriented and empathetic professional with experience in front-desk operations, one-on-one consultations, and precise documentation. Highly adaptable Computer Science student skilled in managing high-volume client intake, appointment scheduling, and translating complex information into easy-to-understand guidance. Multilingual (English, Mandarin, Vietnamese) with strong interpersonal skills and a proven ability to maintain strict confidentiality, accuracy, and operational readiness in fast-paced environments.
Overview
3
3
Languages
4
4
years of professional experience
Work History
Retail Keyholder & Operations Support
Kira Kira Beauty
Cupertino, California
04.2025 - 08.2026
- Managed daily operations and front-line customer interactions in a high-volume environment.
- Executed opening and closing procedures while upholding safety, hygiene, and security standards.
- Directed inventory management through regular audits and timely restocking of supplies.
- Utilized multilingual skills (Mandarin, Vietnamese) to assist diverse clientele with product understanding.
CIS Lab Peer Tutor
De Anza Community College
Cupertino, California
04.2026 - 06.2026
- Conducted individualized 30-minute diagnostic consultations, actively listening to assess problems and guiding students through step-by-step solutions.
- Translated highly technical and complex concepts into clear, accessible language, demonstrating the patience and empathy required for effective patient education.
- Broke down project requirements and maintained accurate documentation of problem-solving steps, ensuring strict attention to detail.
Tutor & Office Assistant
Kumon North America
Milpitas, California
06.2022 - 08.2022
- Thrived in a fast-paced environment, efficiently preparing two weeks of customized instructional materials within three 5-hour shifts to ensure operational readiness.
- Organized detailed records and daily materials for diverse individuals, maintaining a highly productive, accurate, and efficient office workflow.
- Adapted communication methods to meet each individual's needs and pace, fostering a supportive and encouraging environment.
Customer Service & Operations Intern
Northern California Grooming Academy
San Jose, California
06.2022 - 08.2022
- Directed front-desk operations, efficiently managing appointment schedules, client intake, and communications in a high-demand service environment.
- Handled transactions securely and maintained organized inventory and records in compliance with operational and privacy standards.
- Built trusting relationships with clients through constant interaction, fulfilling specific requests and ensuring a high-quality service experience.
Education
Bachelor of Science - Computer Science
University of California, San Diego
La Jolla, CA06-2028
Associate of Science - Mathematics
De Anza College
Cupertino, CA06-2026
Associate of Arts - Liberal Arts - STEM Focused
De Anza College
Cupertino, CA06-2026
Skills
- Administrative & Clinical Support: Client/Patient Intake, Appointment Scheduling, Front-Desk Operations
- Communication & Care: 1-on-1 Consultations, Active Listening, Multilingual Patient Support
- Operations & Accuracy: Precise Documentation, Records Organization, Inventory & Supply Management
- Tools & Languages: POS/Scheduling Software Fluent in English and Vietnamese, Basic Skill in Mandarin
Languages
English
Native/ Bilingual
Vietnamese
Professional
Mandarin
Elementary
Timeline
CIS Lab Peer Tutor
De Anza Community College
04.2026 - 06.2026
Retail Keyholder & Operations Support
Kira Kira Beauty
04.2025 - 08.2026
Tutor & Office Assistant
Kumon North America
06.2022 - 08.2022
Customer Service & Operations Intern
Northern California Grooming Academy
06.2022 - 08.2022
Bachelor of Science - Computer Science
University of California, San Diego
Associate of Science - Mathematics
De Anza College
Associate of Arts - Liberal Arts - STEM Focused
De Anza College