Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medical Assistant
Community Family Practice
04.2019 - Current
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Called and faxed pharmacies to submit prescriptions and refills.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Head Bank Teller
Telco Community Credit Union
04.2017 - 04.2019
Managed high-volume cash drawer, maintaining accountability and minimizing discrepancies.
Assisted branch management in implementing new policies and procedures, ensuring smooth transitions for both staff and clients.
Coordinated cross-selling efforts between teller line staff members by sharing information about product offerings that suit specific customer profiles.
Assisted with the onboarding process for newly hired tellers, providing hands-on training and guidance for a seamless integration into the team.
Maintained good rapport with existing and new members.
Shift Lead/Crew Trainer
McDonalds
01.2015 - 04.2017
Completed store opening and closing procedures and balanced drawers.
Trained and mentored new employees to maximize team performance.
Trained new employees and delegated daily tasks and responsibilities.
Maintained a clean and organized work environment, ensuring safety standards were met consistently.
Education
Associates in EMS - Emergency Medical Science
AB-Technical Community College
Asheville
05.2025
High School Diploma -
Clyde A Erwin High School
Asheville
05.2015
Skills
HIPAA Compliance
Customer Service
Medical terminology knowledge
Vital Sign Monitoring
Direct Patient Care
Clinical Documentation
Phlebotomy
Reliable team player
Compassionate
Electronic Medical Records
Professionalism and Ethics
Certification
EMT - Emergency Medical Technician
Timeline
Medical Assistant
Community Family Practice
04.2019 - Current
Head Bank Teller
Telco Community Credit Union
04.2017 - 04.2019
Shift Lead/Crew Trainer
McDonalds
01.2015 - 04.2017
Associates in EMS - Emergency Medical Science
AB-Technical Community College
High School Diploma -
Clyde A Erwin High School
EMT - Emergency Medical Technician
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