Trinity Bednarek
Willmar,MN
Summary
Dynamic Assistant Manager with a proven track record at Valvoline Instant Oil, excelling in customer service and team leadership. Enhanced customer satisfaction through effective complaint resolution and improved operational efficiency. Skilled in staff training and employee scheduling, fostering a collaborative environment that drives performance and meets business goals.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Valvoline Instant Oil
11.2022 - 02.2025
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Helped On floor with other coworkers
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Warehouse Worker
Case IH
06.2022 - 10.2022
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 60 pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Team Member
Caseys's General Stores
01.2018 - 10.2020
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
Education
High School Diploma - General Studies
Belgrade Brooten Elrosa Highschool
Belgrade, MN06.2022
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Staff training and development
- Goal setting
- Employee scheduling
- Recruiting and interviewing
- Multitasking and organization
- Coaching and mentoring
- Active listening
Timeline
Assistant Manager
Valvoline Instant Oil
11.2022 - 02.2025
Warehouse Worker
Case IH
06.2022 - 10.2022
Team Member
Caseys's General Stores
01.2018 - 10.2020
High School Diploma - General Studies
Belgrade Brooten Elrosa Highschool
Similar Profiles
John HenryJohn Henry
Lube Technician at Valvoline Instant Oil ChangeLube Technician at Valvoline Instant Oil Change
Alexander GartsideAlexander Gartside
Certified Technician at Valvoline Instant Oil ChangeCertified Technician at Valvoline Instant Oil Change
Brian AlexanderBrian Alexander
Senior Oil Technician at Valvoline Instant OilSenior Oil Technician at Valvoline Instant Oil