Trinity Carpenter
Tyler,TX
Summary
Dynamic retail professional with a strong background in customer service and team leadership. Proven ability to enhance customer satisfaction through effective communication and problem resolution while maintaining operational efficiency and visual merchandising.
Overview
6
6
years of professional experience
Work History
Shift Leader/Cashier
Openminds Entertainment
Tyler, US
02.2023 - Current
- Opened and closed store, received and processed deliveries, and checked out customers to maintain smooth operations.
- Another part of the job is being up-to-date on my product knowledge to make sure correct information is given to customers and can help them find what they are looking for.
- Set up and created product displays to enhance visibility and encourage sales.
- Ensured accurate inventory and maintained store cleanliness to provide a positive shopping environment.
Hotel Front Desk Clerk
Super 8 by Wyndham
Athens, US
12.2021 - 02.2023
- Managed guest check-ins and check-outs efficiently.
- Checked in and out guests, directed them to rooms, and processed payments to ensure smooth operations.
- Assisted guests with inquiries and resolved issues promptly and professionally.
- Answered phones, informed customers of amenities, addressed questions about rooms, and resolved customer issues to enhance guest satisfaction.
- Coordinated room assignments to ensure optimal occupancy and guest satisfaction.
Front Counter Cashier
CVS Pharmacy
Athens, US
02.2021 - 11.2021
- Managed transactions at front register to ensure efficient customer service. and guided customers to products while providing information on sales and reward programs.
- Maintained cleanliness of store to uphold company standards and enhance customer experience., tracked inventory, verified expiration dates, and executed planogram tasks.
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly to foster customer satisfaction.
Education
High School Diploma -
Eustace High School
Eustace, TXSkills
- Cash handling
- Customer Relationship Management
- Retail Sales
- Product Promotion
- Display Arrangement
- Visual merchandising
- Inventory control
- Front desk management
- Telephone Etiquette
- Computer operations
- Team leadership
- Customer Assistance
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Shift Leader/Cashier
Openminds Entertainment
02.2023 - Current
Hotel Front Desk Clerk
Super 8 by Wyndham
12.2021 - 02.2023
Front Counter Cashier
CVS Pharmacy
02.2021 - 11.2021
High School Diploma -
Eustace High School