Trinity Fasnacht
La Grange,MO
Summary
Seasoned leader with strong background in steering teams towards success. Possess significant experience in strategic planning, team motivation, and conflict resolution. Known for fostering positive work environments that encourage growth and productivity. Have positively impacted previous workplaces by instilling a culture of continuous improvement and collaboration.
Overview
7
7
years of professional experience
Work History
Leader
Buckle
Quincy, IL
10.2024 - Current
- Consistently exceeded monthly sales targets by XX% through effective product knowledge and persuasive selling techniques
- Provided exceptional customer service, resolving inquiries and complaints promptly to ensure customer satisfaction
- Collaborated with team members to create visually appealing merchandise displays that increased foot traffic and sales
- Maintained a clean and organized work environment to enhance the shopping experience for customers
- Demonstrated excellent time management skills by efficiently handling multiple tasks simultaneously during busy periods
Customer Service Representative
HOMEBANK
Canton, MO
04.2024 - 10.2024
- Receives and verifies cash from customers, and follows all cash handling procedures.
- Accurately reconciles the cash drawer daily, including scanning all images.
- Processes customer transactions: loan payments, deposits, withdrawals, cash checks, and monetary instruments.
- Receives and verifies checks, examines items for appropriate endorsements, and completes hold requests as needed accurately.
- Collected deposits or payments and arranged for billing.
Branch Manager
Hebrews XI Coffee
Taylor, MO
01.2022 - 03.2024
- Time-efficient with cleaning and doing other tasks around the shop.
- Analyzed data to identify trends related to products, services, customers and markets served by the branch.
- Helps with inventory management and creating new marketing ideas for the company.
- Helps make quick and rational decisions at all times of the day.
- Monitored financial performance of the branch on a monthly basis.
- Provided feedback on employee performance evaluations conducted by supervisors.
- Developed strategies to increase customer satisfaction and loyalty.
Server/Hostess
Rustic Oak Grill and Pub
Hannibal, MO
06.2021 - 07.2022
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Provided excellent customer service to ensure satisfaction.
- Greeted customers, answered questions and recommended specials to increase profits.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Server
Applebee's
Quincy, IL
06.2018 - 06.2021
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Provided excellent customer service to ensure satisfaction.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Prepared drinks according to standard recipes.
- Upheld high standards of sanitation in accordance with health department regulations.
Education
Associate's degree - Business
John Wood Community College
Quincy, IL01-2026
High school diploma -
Quincy Sr High School
Quincy, IL12.2019
Skills
- Strategic planning
- Continuous improvements
- Team leadership
- Performance management
- Team building
- Outstanding communication
References
References available upon request.
Timeline
Leader
Buckle
10.2024 - Current
Customer Service Representative
HOMEBANK
04.2024 - 10.2024
Branch Manager
Hebrews XI Coffee
01.2022 - 03.2024
Server/Hostess
Rustic Oak Grill and Pub
06.2021 - 07.2022
Server
Applebee's
06.2018 - 06.2021
Associate's degree - Business
John Wood Community College
High school diploma -
Quincy Sr High School
Similar Profiles
Charlotte JexCharlotte Jex
Sales Associate at BuckleSales Associate at Buckle
Ashlynn PattysonAshlynn Pattyson
Assistant Store Manager at BuckleAssistant Store Manager at Buckle
Jovany AlemanJovany Aleman
Sales Associate at BuckleSales Associate at Buckle