Summary
Overview
Work History
Education
Skills
Timeline
Generic

Trinity Gaston

Peoria,IL

Summary

Motivated employee with knowledge in food and clothing sales. Friendly, and can remain calm in a busy, fast paced work environment. Skilled at multitasking, being organized, and dependable in any work environment.

Overview

4
4
years of professional experience

Work History

Waitress

Weavers Fresh Food And Drink
05.2022 - Current
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
  • Contributed to increased sales by making personalized menu recommendations.
  • Checked customers' IDs to verify age in compliance with minimum age requirements for consumption of alcoholic beverages.

Waitressing Manager

Poboys
01.2022 - 05.2022
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

Waitress

Bullpen Sports Bar
08.2021 - 01.2022
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Checked customers' IDs to verify age in compliance with minimum age requirements for consumption of alcoholic beverages.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.

Full Time Sales Associate

H&M Hennes & Mauritz
11.2019 - 01.2021
  • Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at the point of purchase.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Engaged with customers to build rapport and loyalty.

Education

Associate of Arts - Social Work

Illinois Central College
East Peoria, IL
05.2022

High School Diploma -

Limestone High School
Bartonville, IL
05.2018

Skills

  • Cash Handling
  • Customer Service
  • Food handling
  • Payment Processing
  • Order Taking
  • Food and Beverage Upselling
  • Bar terminology
  • Specials Promotion and Upselling
  • Cool Under Pressure
  • High Energy and Stamina
  • Retail Merchandising
  • Loss Prevention

Timeline

Waitress

Weavers Fresh Food And Drink
05.2022 - Current

Waitressing Manager

Poboys
01.2022 - 05.2022

Waitress

Bullpen Sports Bar
08.2021 - 01.2022

Full Time Sales Associate

H&M Hennes & Mauritz
11.2019 - 01.2021

Associate of Arts - Social Work

Illinois Central College

High School Diploma -

Limestone High School

Similar Profiles

CREATE PROFILE
Trinity Gaston