Shift Supervisor
Starbucks
Sioux Falls, South Dakota
11.2023 - Current
- Supervised daily operations and ensured smooth workflow during peak hours.
- Trained new baristas on coffee preparation and customer service standards.
- Managed inventory levels and ordered supplies to maintain stock availability.
- Handled customer complaints with empathy and resolved issues effectively.
- Ensured compliance with health and safety regulations in food preparation areas.
- Monitored product quality and maintained cleanliness throughout the store area.
- Communicated clearly with employees regarding job duties, expectations, and policies.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
- Completed opening and closing duties to facilitate business operations.