TRINITY HATFIELD
Kingston,Georgia
Summary
PTCB-certified Pharmacy Technician with retail pharmacy experience supporting immunization services, prescription processing, and insurance adjudication. Handles vaccine preparation and administration, patient service, inventory tasks, and high-volume workflow with a focus on safety, accuracy, and confidentiality.
Overview
1
1
Certification
2
2
years of professional experience
Work History
Certified Pharmacy Technician
Walgreens
06.2024 - Current
- Administered immunizations under pharmacist supervision and established protocols.
- Prepared vaccine doses with proper technique, verified required documentation, and maintained safe, efficient immunization workflow to support patient health.
- Accurately enter, process, fill, and prepare prescriptions while adhering to pharmacy procedures and medication-safety standards.
- Processed prescription insurance claims and troubleshot third-party rejections, coverage issues, refill limitations, prior-authorization needs, and billing concerns to ensure timely access to medications.
- Provide patient-focused service at pickup, drop-off, drive-thru, and by telephone while protecting patient confidentiality.
- Communicate with patients, pharmacists, prescribers, and insurance companies to resolve prescription and coverage issues.
- Assist with medication ordering, inventory management, stock rotation, expiration monitoring, and proper medication storage.
- Maintain accurate patient and prescription information while complying with HIPAA requirements and pharmacy policies.
- Balanced prescription production, immunizations, patient service, calls, insurance issues, and inventory responsibilities in high-volume retail pharmacy to optimize operations.
- Collaborate with pharmacists and pharmacy team members to maintain efficient workflow while prioritizing accuracy and patient safety.
Education
Pre-Pharmacy / Pharmacy School Prerequisite Coursework
Kennesaw State University
Kennesaw, Georgia05-2027
Skills
- Vaccine administration
- Prescription processing
- Insurance adjudication
- Medication inventory management
- Pharmacy operations and workflow
- HIPAA compliance
- Medication Safety
- High-volume workflow
- Patient care and safety
- Customer service excellence
- Customer Service
- Team collaboration
- Team Collaboration
- Team Collaboration
Personal Information
Title: PTCB-CERTIFIED PHARMACY TECHNICIAN
Certification
- PTCB Certified Pharmacy Technician (CPhT) Certified February 2025
- Immunization Certified August 2025
- CPR Certified August 2025
Timeline
Certified Pharmacy Technician
Walgreens
06.2024 - Current
Pre-Pharmacy / Pharmacy School Prerequisite Coursework
Kennesaw State University