Trinity Jolley
Anchorage,AK
Summary
Versatile and results-driven professional with a proven track record at Alpha-Lit Anchorage, enhancing brand visibility and streamlining operations for increased profitability. Experience in operations management and customer relations, adept at driving growth and improving service delivery. Demonstrates exceptional organizational skills and problem-solving abilities, contributing to significant business achievements.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
5
5
years of professional experience
Work History
Small Business Co-Owner
Alpha-Lit Anchorage
03.2020 - Current
- Collaborated with co-owner on critical decision-making regarding business growth opportunities and strategic partnerships.
- Managed day-to-day operations of the small business, overseeing schedules and handling customer inquiries as needed.
- Handling customer payments and keeping track of company financials.
- Established strong relationships with vendors to negotiate favorable pricing and ensuring cost-effective purchasing decisions.
- Working hands-on with clients to ensure job completion and satisfaction with our services.
- Increased brand visibility within the community by participating in local events and collaborating with other local businesses.
- Implemented inventory management system for better organization and tracking of products, reducing waste and increasing profitability.
Front End Associate
Sunsation Salons, LLC.
03.2020 - 11.2022
- Operated POS system and cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Provided exceptional customer service, quickly addressing and resolving customer inquiries and complaints.
- Provided in-depth product knowledge, including features, benefits, and overall value.
- Maintained overall cleanliness and organization of the salon.
- Worked flexible schedule and extra shifts to meet business needs.
- Managed inventory, accurately tracking stock levels and placing orders.
- Assisted in training new hires, sharing knowledge and best practices for front end operations.
Education
Bachelor of Arts - Sociology
Colorado State University, Online
Fort Collins, CO05-2026
High School Diploma -
Frontier Charter School
Anchorage, AK05-2020
Skills
- Social media marketing
- Sales management
- Operations management
- E-commerce management
- Customer service
- Attention to detail
- Customer relations
- Work Planning and Prioritization
- Verbal and written communication
- Problem-solving abilities
- Reliability
- Organizational skills
Timeline
Small Business Co-Owner
Alpha-Lit Anchorage
03.2020 - Current
Front End Associate
Sunsation Salons, LLC.
03.2020 - 11.2022
Bachelor of Arts - Sociology
Colorado State University, Online
High School Diploma -
Frontier Charter School
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