Trinity Kampstra
Salem
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual, and productive professional when working with little to no supervision.
Overview
2
2
years of professional experience
Work History
Medical Appointment Scheduler
Salem Pulmonary Associates & Sleep Center
08.2024 - Current
- Improved communication between the front desk and clinical staff by providing accurate, up-to-date appointment information.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing cancellations.
- Maintained patient confidentiality by strictly adhering to HIPAA regulations while handling sensitive personal information.
Medical Office Assistant
Salem Health
01.2024 - 08.2024
- Updated patient information and insurance details for accurate electronic medical records
- Provided compassionate support to patients during check-in/check-out process, addressing concerns
- Answered telephone calls to offer office information, answer questions, and direct calls to staff
Barista
The Human Bean
09.2022 - 06.2023
- Maintained a clean and organized workspace for optimal productivity and safety
- Contributed to a positive team environment through effective communication and collaboration with colleagues
- Maintained regular and consistent attendance and punctuality
Education
High School Diploma -
McNary High school
Keizer, ORAssociates - General Studies
Umpqua Community College
Roseburg, OR01.2023
Bachelor of Science - Psychology
Multnomah University
Portland, OR08-2028
Skills
- EPIC
- NextGen
- Problem-Solving
- HIPAA compliance
- Medical Terminology
- Patient scheduling
- Positive Attitude
- Insurance Verification
- Office Administration
- Phone and Email Etiquette
- Appointment Coordination
- Managing patient records
Timeline
Medical Appointment Scheduler
Salem Pulmonary Associates & Sleep Center
08.2024 - Current
Medical Office Assistant
Salem Health
01.2024 - 08.2024
Barista
The Human Bean
09.2022 - 06.2023
High School Diploma -
McNary High school
Associates - General Studies
Umpqua Community College
Bachelor of Science - Psychology
Multnomah University
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