Summary
Overview
Work History
Education
Skills
Timeline
Generic

Trinity Machock

Huntsville

Summary

Resourceful Leasing Assistant with proven ability to manage multiple tasks efficiently and meet tight deadlines. Possess strong skills in customer service, lease administration, and property tours, ensuring smooth operations and tenant satisfaction. Excel in communication, problem-solving, and organization, contributing to successful leasing processes and client relations. Compassionate Nursing Staff Member with background in both hospital and long-term care environments. Strengths include critical thinking, effective communication, and leadership skills while providing top-tier patient care. Experience includes coordination of patient services, implementation of healthcare plans, and collaboration with multi-disciplinary teams to enhance patient outcomes. Known for empathetic patient interactions and ability to instill trust while maintaining highest level of ethical nursing practices.

Overview

6
6
years of professional experience

Work History

Nursing Unit Assistant

UH - University Hospitals
Cleveland
12.2023 - 04.2025
  • Maintained accurate patient records and updated health information systems.
  • Coordinated communication among patients, families, and healthcare team members.
  • Managed inventory of medical supplies to ensure availability for staff.
  • Scheduled patient appointments and arranged transportation as necessary.
  • Monitored vital signs and promptly reported changes to nursing staff.
  • Supported admissions, discharges, and transfers of patients effectively.
  • Documented patient progress notes and other relevant data accurately.
  • Collaborated with doctors and nurses to ensure adherence to treatment plans.

Customer Service Representative

Gourmet Foods Poppin Around
Vermilion
03.2021 - 12.2023
  • Delivered prompt support to customers through phone and email inquiries.
  • Maintained accurate records of customer interactions within the database.
  • Collaborated with team members to enhance customer service processes.
  • Trained new employees on service protocols and operational systems.
  • Processed product returns and exchanges in compliance with company policies.
  • Answered customer inquiries, providing precise information regarding products and services.
  • Cultivated strong customer relationships to promote repeat business.
  • Assisted customers with product selection, ordering, billing, and technical support.

Leasing Consultant

Somerset Luxury Apartments
Avon Lake
01.2019 - 03.2021
  • Facilitated tours for prospective residents at luxury apartment community.
  • Prepared and verified leasing documents for accuracy.
  • Managed resident inquiries, providing timely responses to concerns.
  • Organized community events to boost resident engagement.
  • Maintained accurate records of lease agreements and tenant information.
  • Collected security deposits and rent payments from tenants with precision.
  • Handled incoming calls regarding unit availability and pricing inquiries.
  • Promoted exceptional customer service by greeting clients and resolving issues efficiently.

Education

Associate of Applied Science - Nursing

Lorain County Community College
Elyria, OH
05-2020

Skills

  • Health information systems
  • Appointment scheduling
  • Customer relationship management
  • Team collaboration
  • Rental agreements
  • Property tour coordination
  • Resident assistance
  • Telephone and email etiquette
  • Effective communication
  • Time management
  • Organizational skills
  • Training and development
  • Patient record management
  • Vital signs monitoring
  • Multitasking efficiency
  • Continuing education commitment
  • Microsoft windows server
  • EPIC Software Proficiency
  • Dependable and responsible
  • Data management
  • Organization

Timeline

Nursing Unit Assistant

UH - University Hospitals
12.2023 - 04.2025

Customer Service Representative

Gourmet Foods Poppin Around
03.2021 - 12.2023

Leasing Consultant

Somerset Luxury Apartments
01.2019 - 03.2021

Associate of Applied Science - Nursing

Lorain County Community College