Trinity Major
New Orleans,LA
Summary
Compassionate and detail-oriented CNA with experience at East Jefferson General Hospital, skilled in vital signs monitoring and patient care. Enhanced patient satisfaction through empathetic communication and effective collaboration with healthcare teams. Proven ability to maintain HIPAA compliance while delivering exceptional support, ensuring a safe and dignified environment for all patients.
Overview
4
4
years of professional experience
Work History
CNA
East Jefferson General Hospital
Metairie, LA
12.2024 - Current
- Provided direct patient care, including bathing, feeding, and dressing assistance.
- Monitored vital signs and reported changes to nursing staff promptly.
- Assisted in mobility and rehabilitation exercises to enhance patient recovery.
- Maintained accurate documentation of patient information and care activities.
- Educated patients and families on health management practices and post-discharge care.
- Collaborated with interdisciplinary teams to ensure comprehensive patient support.
- Trained new staff on proper caregiving techniques and hospital protocols.
- Implemented infection control measures to maintain a safe healthcare environment.
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
Student Nurse Technician
University Medical Center, UMC
New Orleans, LA
08.2024 - 11.2024
- Assisted with patient care under supervision, ensuring safety and comfort during procedures.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Collaborated with healthcare teams to implement individualized patient care plans effectively.
- Documented patient information accurately in electronic health records for comprehensive care management.
- Educated patients and families on post-operative care and recovery processes clearly and compassionately.
- Maintained cleanliness of medical equipment and patient areas, adhering to infection control protocols.
- Supported nurses in administering medications, enhancing workflow efficiency within clinical settings.
- Participated in training sessions, improving skills in patient assessment and emergency response techniques.
- Ensured timely responses to call lights, attending to patients'' needs quickly and efficiently.
- Developed strong therapeutic relationships with patients by demonstrating empathy and active listening skills during interactions.
- Exhibited excellent time management skills when prioritizing multiple tasks simultaneously under high-pressure situations.
Sales Associate
Victoria Secret
Baton Rouge, LA
05.2023 - 01.2024
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
Sales Associate
Nordstrom Rack
Baton Rouge, LA
05.2022 - 08.2022
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained merchandise presentation standards to ensure a visually appealing store environment.
- Processed transactions accurately using point-of-sale systems, ensuring efficient customer checkouts.
- Collaborated with team members to achieve sales goals and improve overall store performance.
- Supported inventory management by restocking shelves and organizing backroom storage areas.
- Engaged in product training sessions to develop knowledge of current trends and offerings.
- Addressed customer concerns promptly to foster positive relationships and build customer loyalty.
- Contributed to promotional displays that effectively highlighted seasonal sales and new arrivals.
Sales Associate
Target
Baton Rouge, LA
05.2022 - 08.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
No Degree - Nursing
Dillard University
New Orleans, LA05-2027
Zachary High School
Zachary, LA05-2021
Skills
- Time management
- Patient care
- Vital signs monitoring
- Compassion and empathy
- Bathing assistance
- Attention to detail
- HIPAA compliance
- Feeding assistance
- Basic life support
- Dressing assistance
- Maintaining confidentiality
- End-of-life care
- Compassionate communication
- Patient transfers
- Emotional support
- Complex Problem-solving
- Emergency response
- Clinical documentation
- Medication administration
Timeline
CNA
East Jefferson General Hospital
12.2024 - Current
Student Nurse Technician
University Medical Center, UMC
08.2024 - 11.2024
Sales Associate
Victoria Secret
05.2023 - 01.2024
Sales Associate
Nordstrom Rack
05.2022 - 08.2022
Sales Associate
Target
05.2022 - 08.2022
No Degree - Nursing
Dillard University
Zachary High School