Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Accomplishments
Timeline
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Trinity Michael-Franco

Colorado Springs,CO

Summary

Creative Barista skillful in memorizing recipes, maintaining, and operating machines and taking customer orders. Offers hands-on experience making and serving coffee and coffee-based beverages. Courteous and respectful individual recognized for consistently receiving excellent feedback from customers. Have personally been told by many customers that I make their drinks significantly better than other baristas'.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Barista

Sodexo Remote Sites
Colorado Springs, CO
07.2024 - Current
  • Developed creative recipes for signature coffees or blended drinks unique to the cafe.
  • Memorized official and off-menu coffee and tea preparations.
  • Maintained a clean and organized work environment, including cleaning coffee machines, countertops, and seating areas.
  • Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
  • Consistent stocking for hours regarding items like milk and ice, lunch preparations in the display outside the cafe as well as refilling chips and other snacks for customers to have access to, including the most popular and selling products.

Barista

Starbucks
Colorado Springs, CO
04.2024 - 05.2024
  • Learned both basic and seasonal/specialty drinks in accordance to the Starbucks menu and its changes.
  • Improved customer service interaction work ethic as well as communication amongst other coworkers/baristas.
  • Properly handled equipment and washed dishes in order to keep up with sanitation standards.
  • Completed various online training courses to gain an idea of how a barista's routine would look like and what is expected.
  • Made adjustments based on what a customer would prefer (for reference, if someone wanted a refresher base mixed with another before adding the second ingredient like milk or tea, I'd adjust that order even when it is not expected of us) as well as would handle impatient customers with calmness and clear thinking in order to avoid conflict or misunderstandings.

Deli Clerk

King Soopers
Colorado Springs, CO
01.2024 - 02.2024
  • Maintained cleanliness of the deli area and equipment.
  • Rotated product on shelves to ensure freshness.
  • Assisted customers with selecting products from the deli case or menu board.
  • Weighed, wrapped, and labeled meats, cheeses, chicken, sandwiches. for customers' orders.
  • Worked collaboratively with other staff members to ensure efficient operation of the store operations during peak hours of business activity.

Education

High School Diploma -

Widefield High School
Colorado Springs
05-2022

Some College (No Degree) - Criminal Justice

University of Colorado At Colorado Springs
Colorado Springs, CO

Skills

  • Coffee expertise
  • POS System Operation
  • Conflict Mediation
  • Espresso machine operation
  • Menu Memorization
  • Ordering Procedures
  • Positive and professional

Certification

  • CPR Certificate

Affiliations

  • Art
  • Reading
  • Socializing with my family and loved ones
  • Exercising
  • Strategic games, both physical and digital games.

Accomplishments

  • Musician/Clarinet player for seven years
  • AP courses and many Honors classes.
  • Have passed the AP course test, which counts as college credit due to its faster-paced expectations/analytics.

Timeline

Barista

Sodexo Remote Sites
07.2024 - Current

Barista

Starbucks
04.2024 - 05.2024

Deli Clerk

King Soopers
01.2024 - 02.2024

High School Diploma -

Widefield High School

Some College (No Degree) - Criminal Justice

University of Colorado At Colorado Springs

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Trinity Michael-Franco