Trinity Muschweck
Family Dollar
Pennsboro,WV
7
years of professional experience
Management professional with a track record of effective team leadership and operational oversight. Consistently achieves goals through collaborative efforts and adaptability to changing demands. Skilled in conflict resolution, process improvement, and fostering positive work environment.
Work History
Assistant Manager
6 Years 10 Months- Supervised daily operations to ensure efficient store management and optimal customer service.
- Trained and mentored staff on company policies, procedures, and best practices for retail excellence.
- Implemented inventory control measures to minimize loss and maintain stock availability.
- Coordinated promotional events to enhance store visibility and drive sales performance.
- Analyzed sales reports to identify trends, optimize product placement, and improve merchandising strategies.
- Developed employee schedules to ensure adequate staffing levels during peak business hours.
- Led team meetings to discuss goals, address challenges, and foster a collaborative work environment.
- Streamlined processes to enhance operational efficiency and reduce wait times for customers at checkout.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Increased sales through effective merchandising strategies and targeted promotions.
Sandwich Artist
3 Months- Crafted high-quality sandwiches tailored to customer preferences and specifications.
- Maintained cleanliness and organization of workstations to ensure food safety compliance.
- Trained new staff on proper sandwich preparation techniques and customer service standards.
- Streamlined sandwich assembly processes to enhance efficiency during peak hours.
Education
High school diploma
Bachelor of Science - Accounting
Skills
Supervising Experience
Assistant Manager Experience
Cash Handling
Inventory Control
Merchandising
POS
Sales
Retail Sales
Shift Management
Management
Store Management Experience
Microsoft Word
Customer Service
Retail Management
Payroll
Loss Prevention
Leadership
Customer service
Money handling
Team leadership
Decision-making
Customer support
Typing
Timeline
Assistant Manager
Family Dollar
06.2015 - 04.2022Read More
Sandwich Artist
SUBWAY®Restaurants
01.2015 - 04.2015Read More
Ritchie County High School
High school diploma
Read More
Southern New Hampshire University
Bachelor of Science from Accounting
Read More