Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage.
Overview
7
7
years of professional experience
Work History
Fulfillment Expert
Target
Westminster, CO
05.2022 - Current
Implemented best practices for safety and compliance throughout fulfillment processes.
Trained new staff on operational procedures, fostering a culture of teamwork and efficiency.
Collaborated with team members to meet daily targets, contributing to overall company success and growth.
Exceeded performance metrics consistently by prioritizing tasks effectively within a fast-paced environment.
Ensured the safety of employees by maintaining a clean, organized work environment and following best practices in warehouse operations.
Printed labels, packaged boxes, and loaded into outbound containers.
Pulled orders quickly to maintain demanding productivity goals.
Took on extra hours and shifts during busy periods.
Picked and packed order items.
Stocked designated items on shelves, end caps and displays.
Sales Associate
Staples
Westminster, CO
06.2021 - 09.2021
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Built and maintained relationships with peers and upper management to drive team success.
Answered incoming telephone calls to provide store, products and services information.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Offered product and service consultations and employed upselling techniques.
Sold various products by explaining unique features and educating customers on proper application.
Built trusting relationships with customers by making personal connections.
Crew Member
McDonald's
Westminster, CO
06.2020 - 05.2021
Performed cleaning duties, including wiping tables and equipment, sweeping and refilling stock.
Kept restaurant lobby, front counter, drive-thru, kitchen and restrooms neat and clean throughout shift.
Packed all fast food products in approved containers, cups and bags.
Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
Drove team success by completing assigned task quickly and accurately.
Upheld high standards of productivity and quality in all areas of operations.
Restocked supplies, removed trash and cleaned areas.
Answered customer questions and took orders.
Totaled bills, accepted payments and returned change.
Cashier
Kohl's
Westminster, CO
11.2019 - 01.2020
Operated cash register, collected payments and provided accurate change.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Helped customers find specific products, answered questions and offered product advice.
Processed all sales transactions promptly to prevent long customer wait times.
Maintained high productivity by processing cash, credit, debit and voucher program payments for customers.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Assisted with purchases, locating items and signing up for rewards programs.
Scanned customer purchases and supported transactions to streamline sales process.
Observed company return policy when processing refunds by inspecting merchandise for wear or damage.
Resolved customer complaints and escalated worsening concerns for remediation.
Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
Sandwich Artist
Subway
Denver, CO
02.2019 - 11.2019
Kept customer and food preparation areas clean and well-organized.
Restocked counter supplies and condiment stations, cleaned windows and emptied trash cans during slow periods.
Organized food preparation stations and regularly replenished supplies.
Stored food properly to prevent spoilage, cross-contamination and illnesses.
Verified orders and bagged items for easy transport.
Communicated with customer to provide menu offering details and assist with decision-making.
Answered guest questions, delivering most accurate and updated information available.
Used POS system and cash register to receive payments by cash, check, credit card and voucher.
Informed customers of regular deals or monthly specials to upsell orders.