Trinity Rodriguez
Hermosa Beach,CA
Summary
Demonstrates a solid background in customer service and fashion merchandising, emphasizing effective upselling strategies and visual presentation techniques. Proven ability to enhance customer interactions and manage inventory for an improved shopping experience.
Overview
5
5
years of professional experience
Work History
Service Experience Specialist
Nordstrom
Manhattan Beach, USA
01.2023 - Current
- Demonstrated expertise in in-store technologies to enhance customer interactions.
- Answered phones, identified customer needs, and provided solutions or connected to appropriate services.
- Ensure the security and privacy of customer information through education, compliance, and resolution of issues.
- Processed returned merchandise and efficiently transferred items to designated locations or the warehouse.
PR Intern
Style Public Relations LLC
Los Angeles, USA
01.2023 - Current
- Researched fashion influencers to create targeted talent lists for outreach.
- Collected and organized press clippings to support marketing strategies.
- Managed inventory of garments for events to ensure availability and presentation.
Barista
Nordstrom
01.2023 - Current
- Executed upselling and cross-selling strategies to contribute to sales goals.
- Maintained knowledge of products to better inform customers about full range and assortment.
- Established strong connections with customers to foster loyalty. with customers and regulars to enhance loyalty.
Stylist
Banana Republic
Torrance, USA
01.2022 - Current
- Styled clients with current fashion trends and personalized recommendations.
- Maintained knowledge of inventory and seasonal collections for informed styling advice.
- Assisted in visual merchandising to enhance store displays and attract customers.
- Maintained visual standards and remerchandised sales floor to enhance customer experience.
- Coordinated processing of store shipments into inventory for efficient stock management.
Education
Associate of Science – AS - Fashion Design and production
El Camino College
Torrance, CAAssociate of science – As - Fashion Merchandising
El Camino College
Torrance, CACertificate of Completion -
Summer Scholar Series Fashion Scolorship Fund
Skills
- Customer service technology
- Customer styling strategies
- Customer engagement tactics
- Customer issue resolution
- Market trend analysis
- Fashion merchandising
- Visual merchandising
- Visual content creation
- Visual presentation techniques
- Visual communication
- Digital illustration
- Store presentation
- Event production planning
- Inventory tracking
- Stock organization
- Retail software knowledge
- Budget management
- Visual communication
- Product display management
- Store presentation
Accomplishments
- PVH x FSF Community College Scholarship Recipient, 05/01/24
- VF Foundation x FSF Community College Scholarship, 05/01/25
Summary Of Skills
Develop concepts, color stories, and silhouettes., Analyze market trends for research and presentation., Source fabrics for appropriate applications., Render in mediums of marker, graphite, gouache, and watercolor., Develop designs and patterns through draping techniques., Create production patterns accompanied with pattern cards, cost sheets, and specification sheets., Tukatech for pattern drafting, grading, and creating a marker with proper fabric usage along with developing manipulating patterns on the tabletop., Construct and fit garments.
Timeline
Service Experience Specialist
Nordstrom
01.2023 - Current
PR Intern
Style Public Relations LLC
01.2023 - Current
Barista
Nordstrom
01.2023 - Current
Stylist
Banana Republic
01.2022 - Current
Associate of Science – AS - Fashion Design and production
El Camino College
Associate of science – As - Fashion Merchandising
El Camino College
Certificate of Completion -
Summer Scholar Series Fashion Scolorship Fund