Trinity Smith

• I worked as a service champion which consist of excellent customer service support and overall a welcoming experience

• Executed a variety of hair treatments, ensuring client satisfaction and adherence to safety protocols.
• Provided excellent customer service, building rapport with clients to encourage repeat visits.
• Maintained cleanliness and organization of salon equipment and workstations for optimal efficiency.
• Assisted in product selection, promoting hair care products tailored to individual client needs.
• Collaborated with team members to enhance service delivery and improve overall salon experience.
• Managed appointment scheduling efficiently, optimizing client flow and reducing wait times.
• Developed strong relationships with clients, resulting in increased loyalty and referrals for the salon.

Providing clean and safe work environment for myself and most importantly the clients

• Guest services, checkout advocate, drive up specialist

• I was to give our guest a welcoming experience help serve and to give our guest a pleasurable experience in our “house”.

• I was to serve food to our customers while also giving a pleasurable experience. I was to take orders, help prepare drinks, ice creams, and also help expedite food.