Trinity Solano
North Brunswick,NJ
Summary
Efficient and precise with commitment to finishing jobs quickly and accurately. Proven to work closely with coworkers for effective data management. Skilled in document digitization, office modernization and data organization for enhanced productivity.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Data Entry Clerk
MM Warranty Services LLC
North Brunswick, NJ
05.2023 - 02.2024
- Managed and organized documents for data entry tasks.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Sorted documents and maintained organized filing process.
- Developed data entry policies and procedures in compliance with company standards.
- Completed data entry tasks with accuracy and efficiency.
Front Desk/Tattoo Apprentice
Mente En Blanco Studios
North Brunswick, NJ
04.2021 - 10.2021
- Mastered various sterilization procedures necessary for maintaining a safe working environment within the tattoo studio setting.
- Assisted in managing daily operations of the tattoo studio, including scheduling appointments, inventory management, and maintaining cleanliness standards.
- Maintained a clean and organized workstation, ensuring compliance with health and safety regulations for both staff and clients.
Contact Center Representative
ModivCare
Edison, NJ
08.2020 - 04.2021
- Improved customer satisfaction by efficiently addressing and resolving issues in a timely manner.
- Enhanced team productivity through effective collaboration and communication with colleagues.
- Provided exceptional customer service by actively listening to inquiries and offering personalized solutions.
- Exceeded performance metrics by consistently maintaining high-quality interactions with customers.
- Managed high call volume while remaining focused on delivering excellent customer experiences.
Waitress/Hostess
Las Marias Delicias Poblanas
New Brunswick, NJ
02.2019 - 08.2020
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Demonstrated extensive menu knowledge, enabling personalized recommendations for guests based on preferences or dietary restrictions.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Greeted new customers, discussed specials, and took drink orders.
Education
High School Diploma -
North Brunswick Township High School
North Brunswick, NJSkills
- Document Preparation
- Maintains confidentiality
- Professional and mature
- Data Entry
- Organizational Skills
- Multitasking Abilities
- 60 WPM
Certification
- Awarded Seal of Biliteracy in Spanish by the state of New Jersey in 2020.
Languages
Spanish
Native or Bilingual
Timeline
Data Entry Clerk
MM Warranty Services LLC
05.2023 - 02.2024
Front Desk/Tattoo Apprentice
Mente En Blanco Studios
04.2021 - 10.2021
Contact Center Representative
ModivCare
08.2020 - 04.2021
Waitress/Hostess
Las Marias Delicias Poblanas
02.2019 - 08.2020
High School Diploma -
North Brunswick Township High School