Trinity Staufenberger
Buffalo,New York
Summary
Versatile and dynamic professional with a proven track record in customer service and teamwork, honed across roles from Sales Associate at Ashley Furniture Homestore to Assistant Manager at White Rabbit. Excelled in relationship building and problem-solving, significantly enhancing customer satisfaction and loyalty. Skilled in cash handling and adept at fostering collaborative environments, consistently exceeding performance expectations.
Overview
9
9
years of professional experience
Work History
Sales Associate
Ashley Furniture Homestore
07.2024 - Current
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
Delivery Driver, Server, Bartender
Leos Pizzeria
07.2021 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
Apprentice Carpenter
Creekside Customs
08.2023 - 02.2024
- Assisted with movement of materials and equipment to job sites.
- Kept job site cleaned up properly and all debris disposed of in respective containers.
- Cut materials according to specifications in preparation for installation.
- Supported quality craftsmanship by diligently sanding, staining, painting, and finishing wood surfaces for optimal appearance and durability.
Assistant Manager
White Rabbit
02.2022 - 08.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Temp Worker
SPS Temporaries
03.2018 - 12.2021
- Contributed positively to workplace morale by maintaining a professional and positive attitude in all temporary assignments.
- Served as a reliable team player who consistently met or exceeded expectations in all tasks assigned throughout numerous temp jobs.
- Learned semi-skilled and advanced work by shadowing experienced workers.
- Cultivated positive relationships with coworkers, fostering collaboration and teamwork in diverse work environments.
Cashier
Target
03.2016 - 12.2021
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
Associate of Science - Social Sciences
Erie Community College
Buffalo, NY05-2026
High School Diploma -
West Seneca West Senior High
West Seneca, NY06-2018
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Relationship building
- Flexible schedule
- Store opening and closing
- Cash handling
Timeline
Sales Associate
Ashley Furniture Homestore
07.2024 - Current
Apprentice Carpenter
Creekside Customs
08.2023 - 02.2024
Assistant Manager
White Rabbit
02.2022 - 08.2023
Delivery Driver, Server, Bartender
Leos Pizzeria
07.2021 - Current
Temp Worker
SPS Temporaries
03.2018 - 12.2021
Cashier
Target
03.2016 - 12.2021
Associate of Science - Social Sciences
Erie Community College
High School Diploma -
West Seneca West Senior High
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