Trinity Tesney
New Port Richey,FL
Summary
Experienced professional with a strong background in hospitality and the medical field. Offers a friendly and diligent approach to work. Skilled in effective management of multiple responsibilities in fast-paced environments. Known for delivering excellent customer service, meticulous attention to detail, and maintaining a positive and upbeat attitude.
Overview
7
7
years of professional experience
Work History
Server
Chili's
06.2024 - 02.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Receptionist
Bay Center for Oral and Implant Surgery
08.2023 - 05.2024
- Assisting with appointment scheduling and maintaining updated patient records
- Managing approximately 30 patients in the office on a daily basis
- Verifying insurance coverage and cost estimate prior to patient's appointment
- Collaborating with doctors and dental assistants to ensure patient safety
Optometrist Technician
Eye Glass World
05.2022 - 08.2023
- Assisting the Optometrist in dilations and contact lens inventory management
- Preforming pretests on approximately 25 patients per day while efficiently and precisely recording exam result data
- Managing payments of eye exams and cash drawers with multiple forms of itemized receipts
- Verifying patient insurance coverage and the cost of all medical services prior to the appointment. Notifying the patient and explaining the costs in a professional and kind manner
Pharmacy Technician
Walgreens
12.2021 - 04.2022
- Assisting customers with medical inquiries both in person and over the phone while maintaining a professional demeanor
- Processing prescriptions and managing inventory of medication
- Maintaining a safe work environment through sterile practices
Waitress
Greek City Cafe
06.2020 - 12.2021
- Memorizing all menu items and daily specials
- Taking and submitting orders in both POS and paper tickets
- Delivering food & drinks to tables efficiently
- Ensured cleanliness of all work areas and equipment
- Preparing food on kitchen line when understaffed
- Completing all side work in a timely manner
- Providing exceptionally friendly & professional customer service
Hostess
Village Inn
01.2019 - 03.2020
- Answering phone calls and entering orders into POS
- Escorting customers to tables & providing accurate accommodation
- Properly providing all tables with menus and utensils
- Balancing guest count in sections to regulate workflow
- Packaging to-go orders and prepping pies
Waitress and Hostess
Big Apple Buffet
06.2018 - 12.2018
- Escorting customers to tables & providing accurate accommodation
- Properly providing all tables with menus and utensils
- Periodically checking in on tables and refilling beverages
- Providing to-go boxes and assisting with to-go orders
- Maintaining a clean work environment
Education
Optometrist Technician Level 2 Certification -
Eyeglass World On-Site Training
Largo, FL07.2022
Pharmacy Technician License -
Penn Foster College
Online College01.2021
High School Diploma -
Seminole High School
Seminole, Fl06.2018
Skills
- Math Competency
- Point of sale operation
- Experienced in most restaurant positions
- Hospitality service expertise
- Strong work ethic
- Exceptional customer service
- Cash handling
- Safe food handling
Timeline
Server
Chili's
06.2024 - 02.2025
Receptionist
Bay Center for Oral and Implant Surgery
08.2023 - 05.2024
Optometrist Technician
Eye Glass World
05.2022 - 08.2023
Pharmacy Technician
Walgreens
12.2021 - 04.2022
Waitress
Greek City Cafe
06.2020 - 12.2021
Hostess
Village Inn
01.2019 - 03.2020
Waitress and Hostess
Big Apple Buffet
06.2018 - 12.2018
Optometrist Technician Level 2 Certification -
Eyeglass World On-Site Training
Pharmacy Technician License -
Penn Foster College
High School Diploma -
Seminole High School
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