Trinity Vanderbeek
Albany,CA
Summary
Experienced and able to thrive in group settings; spearheaded event groups and cooperated in settings to manage events ranging from Brotherhood Events to Community Service Events Constantly collaborated with the Executive Board of AKPsi to plan events for members to fulfill required community service hours by outreaching out to different organizations Customer-focused retail experience by mentoring new associates, delivering personalized styling solutions, and contributing to a collaborative, high-performing sales team
Overview
4
4
years of professional experience
Work History
Sales Associate
Men's Warehouse
Eugene, Oregon
09.2024 - 09.2026
- Met or exceeded monthly sales goals through upselling and cross-selling strategies with clearance and accessory items
- Delivered expert guidance on suit fittings, alterations, and formalwear rentals for weddings, proms, and business needs based on customer requests
- Built strong customer relationships by managing client profiles and offering follow-up services and promotions
- Mentored and trained new associates, contributing to a seamless onboarding process and consistent customer service standards
- Maintained an organized and visually appealing sales floor, adhering to brand merchandising standards
Host
Applebee's
Eugene, Oregon
05.2023 - 08.2024
- Fulfilled anticipated needs of guests by providing attentive service and resolving issues promptly
- Reduced guest waiting times by 15% through efficient table turnover during peak hours
- Assumed a leadership role during peak hours, coordinating seating assignments for team and wait list for guests
- Advertised special promotions and appetizers by answering menu questions and making recommendations, contributing to a 10% increase in average check value on to-go orders
Sales Associate
American Eagle
Broomfield, CO
06.2022 - 09.2022
- Consulted with colleagues and managers to achieve 90% of monthly team sales goals and targets
- Directed customers in selecting products to satisfy needs and preferences including online options and stock in other stores close by
- Handled customer inquiries, resolved complaints, and addressed any issues promptly and professionally
- Gave assistance with stock replenishment and merchandising to maintain an ordered and visually appealing sales floor at all times to provide customers with all stock options
Education
BA - Business Administration, Women's, Gender, and Sexuality Studies
University of Oregon, Lundquist College of Business
Eugene, OR06-2026
Skills
- Customer relationship management
- Visual merchandising
- Sales analysis
- Employee training
- Team leadership
- Conflict resolution
Extra Curricular Activities
Warden | Alpha Kappa Psi Professional Co-ed Business Fraternity | Eugene, Oregon
- April 2022 - May 2023
- Responsible for ensuring documentation of attendance to allow members to meet required attendance
- Led 4 community service activities governed by guiding principles to create an opportunity for members to serve local communities
- Coached pledging members with specific feedback and encouragement
- Volunteered time to pledging members with 10 informational interviews allowing personal relationships and professional interview practice
- Met with other executive board members weekly to give updates on planned events and plan meetings
Interests
Hobbies: Golf, Skiing, Reading, Paddle Boarding, Weightlifting, Womens Sports, Professional styling and fashion trends, Volunteering for Lane County Food Bank to give back to community
Timeline
Sales Associate
Men's Warehouse
09.2024 - 09.2026
Host
Applebee's
05.2023 - 08.2024
Sales Associate
American Eagle
06.2022 - 09.2022
BA - Business Administration, Women's, Gender, and Sexuality Studies
University of Oregon, Lundquist College of Business