Healthcare professional with diverse working experience in and outside of the hospital setting. Effectively assisting nurses and other healthcare workers with direct patient care. Expertise in assisting with daily living activities, ensuring patient comfort, and maintaining medical records. Strong focus on team collaboration, adaptability to changing needs, and delivering reliable, high-quality care. Skilled in communication, empathy, and time management, essential for providing compassionate and efficient support.
Work History
ICU Care Partner
3 Years 5 Months
WellStar Kennestone Hospital | 06.2023 - Current
Monitored vital signs and reported patient condition changes promptly to nursing staff for timely intervention.
Assisted patients with daily living activities, mobility support, and comfort measures to promote safe, dignified care.
Documented care activities and patient observations accurately in electronic medical records to support continuity of care.
Implemented infection prevention practices, including hand hygiene and equipment cleaning, to maintain unit safety.
Supported patient transfers, ambulation, and repositioning using proper body mechanics and fall-prevention techniques.
Collected specimens and completed routine care tasks according to clinical protocols and unit standards.
Coordinated patient transport, room setup, and equipment readiness to keep workflow efficient and organized.
Mentored new care partners on patient assistance procedures, safety expectations, and communication standards.
Monitored vital signs and reported any abnormalities to medical staff for prompt attention and treatment.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Enhanced patient comfort by providing personalized care and support throughout their stay.
Facilitated the smooth transition between shifts by providing detailed hand-off reports to incoming care partners.
Contributed to a welcoming atmosphere by maintaining clean and organized patient rooms, common areas, and workspaces.
Delivered compassionate end-of-life care, providing comfort and dignity during the final stages of life.
Maintained accurate documentation of patient progress, enabling effective communication among healthcare professionals.
Furthered skills by actively taking part in employee training and taking classes to improve skills.
Ensured patient safety through regular room checks and vigilance regarding potential hazards or concerns.
Communicated effectively with diverse populations by employing active listening skills and adapting language as needed for clarity and understanding.
Performed basic wound care duties under nurse supervision, promoting healing and preventing infection.
Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Organized patient records and database to facilitate information storage and retrieval.
Answered incoming calls, scheduled appointments and filed medical records.
Trained new staff on filing, phone etiquette and other office duties.
Applied administrative knowledge and courtesy to explain procedures and services to patients.
Followed document protocols to safeguard confidentiality of patient records.
Offered simple, clear explanations to help clients and families understand hospital policies and procedures.
Responded to inquiries by directing calls to appropriate personnel.
Provided excellent customer service to patients and medical staff.
Facilitated communication between patients and various departments and staff.
Shift Lead
1 Year 2 Months
Insomnia Cookies | 05.2022 - 07.2023
Predicted business flow per shift to optimize staffing and service levels
Keeping employees on tasks to meet the day's goals
Managed general store upkeep to maintain a welcoming and efficient environment
Processed micro transactions efficiently at point of sale.
Managing general store upkeep
Resolved customer complaints and issues to enhance satisfaction and loyalty
Baking and managing inventory
Handling micro transactions
Processing nationwide shipments
Head Camp Counselor
1 Year 1 Month
Mind Body Sports Camp | 05.2020 - 06.2021
Supervised and attended to needs of children (ages 4-13) for eight or more hours daily
Organized and scheduled engaging activities for children to promote learning and fun
Scheduled and planned activities
Ensured safety and well-being of children through proactive monitoring and intervention
Managed and addressed conflicts between campers and parents to ensure a positive camp environment
Car Washer
1 Year 2 Months
Spirit Car Wash | 02.2019 - 04.2020
Used cleaning, protective and restorative agents to maintain and enhance the appearance of vehicles
Cleaned windows, mirrors, headlights, taillights and waxed and power buffed
Demonstrated consistent drive and determination to achieve personal and team objectives in a collaborative environment.
Delivered exceptional service to guests and employees, enhancing overall customer satisfaction
Inspected washing tools, equipment, and materials daily for damage or needed repairs
Guided customers through final wash stages, ensuring clarity and satisfaction with services provided
Provided excellent service to guests and employees
Maintained drive and determination to obtain personal and team objectives and goals
Education
High School Diploma
North Paulding High School | Dallas, Ga | 05-2020
Completed 4 years of Varsity Track & Field
Member of the Honors Spanish Society
Bachelor of Science - Psychology
University of West Georgia | Carrollton, Ga | 05-2029
Currently Enrolled
HOPE Scholarship Recipient
Zell-Miller Scholarship Recipient
Phlebotomy Technician Certificate Program - Phlebotomy Technician Program
Kennesaw State University CPE | Kennesaw, GA | 10-2026
Skills
Microsoft Word
Patient care
Patient transport
Personal assistance
Communication skills
Social Perceptiveness
Service Orientation
Empathetic care
Monitoring
HIPAA compliance
Handling microtransactions
Dependable and responsible
Basic Math
Reading Comprehension
Staff training
Patient support
Team Leader
Employee Orientation
Communication skills
Compassionate support
Behavioral support
CPR certification
Personal care
Medical documentation
Compassionate communication
Critical thinking
Patient education
Geriatric care
Multitasking
Care coordination
Specimen collection
Direct care
Active listening
Empathy
Elderly care
Strong ethics
Patient communication
Direct patient care
Personal hygiene assistance
Certification
Basic Life Support, American Heart Association- 05/2023-05/2027
Certified Phlebotomy Technician, Kennesaw State University CPE - Oct. 13, 2026
Timeline
ICU Care Partner
WellStar Kennestone Hospital
06.2023 - CurrentRead More
Shift Lead
Insomnia Cookies
05.2022 - 07.2023Read More
Head Camp Counselor
Mind Body Sports Camp
05.2020 - 06.2021Read More
Car Washer
Spirit Car Wash
02.2019 - 04.2020Read More
North Paulding High School
High School Diploma
Read More
University of West Georgia
Bachelor of Science from Psychology
Read More
Kennesaw State University CPE
Phlebotomy Technician Certificate Program from Phlebotomy Technician Program