Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

Trinity Wells

WellStar Kennestone Hospital
Dallas,Georgia
1
Certification
8
years of professional experience

Healthcare professional with diverse working experience in and outside of the hospital setting. Effectively assisting nurses and other healthcare workers with direct patient care. Expertise in assisting with daily living activities, ensuring patient comfort, and maintaining medical records. Strong focus on team collaboration, adaptability to changing needs, and delivering reliable, high-quality care. Skilled in communication, empathy, and time management, essential for providing compassionate and efficient support.

Work History

ICU Care Partner

3 Years 5 Months
WellStar Kennestone Hospital | 06.2023 - Current
  • Monitored vital signs and reported patient condition changes promptly to nursing staff for timely intervention.
  • Assisted patients with daily living activities, mobility support, and comfort measures to promote safe, dignified care.
  • Documented care activities and patient observations accurately in electronic medical records to support continuity of care.
  • Implemented infection prevention practices, including hand hygiene and equipment cleaning, to maintain unit safety.
  • Supported patient transfers, ambulation, and repositioning using proper body mechanics and fall-prevention techniques.
  • Collected specimens and completed routine care tasks according to clinical protocols and unit standards.
  • Coordinated patient transport, room setup, and equipment readiness to keep workflow efficient and organized.
  • Mentored new care partners on patient assistance procedures, safety expectations, and communication standards.
  • Monitored vital signs and reported any abnormalities to medical staff for prompt attention and treatment.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Enhanced patient comfort by providing personalized care and support throughout their stay.
  • Facilitated the smooth transition between shifts by providing detailed hand-off reports to incoming care partners.
  • Contributed to a welcoming atmosphere by maintaining clean and organized patient rooms, common areas, and workspaces.
  • Delivered compassionate end-of-life care, providing comfort and dignity during the final stages of life.
  • Maintained accurate documentation of patient progress, enabling effective communication among healthcare professionals.
  • Furthered skills by actively taking part in employee training and taking classes to improve skills.
  • Ensured patient safety through regular room checks and vigilance regarding potential hazards or concerns.
  • Communicated effectively with diverse populations by employing active listening skills and adapting language as needed for clarity and understanding.
  • Performed basic wound care duties under nurse supervision, promoting healing and preventing infection.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Organized patient records and database to facilitate information storage and retrieval.
  • Answered incoming calls, scheduled appointments and filed medical records.
  • Trained new staff on filing, phone etiquette and other office duties.
  • Applied administrative knowledge and courtesy to explain procedures and services to patients.
  • Followed document protocols to safeguard confidentiality of patient records.
  • Offered simple, clear explanations to help clients and families understand hospital policies and procedures.
  • Responded to inquiries by directing calls to appropriate personnel.
  • Provided excellent customer service to patients and medical staff.
  • Facilitated communication between patients and various departments and staff.

Shift Lead

1 Year 2 Months
Insomnia Cookies | 05.2022 - 07.2023
  • Predicted business flow per shift to optimize staffing and service levels
  • Keeping employees on tasks to meet the day's goals
  • Managed general store upkeep to maintain a welcoming and efficient environment
  • Processed micro transactions efficiently at point of sale.
  • Managing general store upkeep
  • Resolved customer complaints and issues to enhance satisfaction and loyalty
  • Baking and managing inventory
  • Handling micro transactions
  • Processing nationwide shipments

Head Camp Counselor

1 Year 1 Month
Mind Body Sports Camp | 05.2020 - 06.2021
  • Supervised and attended to needs of children (ages 4-13) for eight or more hours daily
  • Organized and scheduled engaging activities for children to promote learning and fun
  • Scheduled and planned activities
  • Ensured safety and well-being of children through proactive monitoring and intervention
  • Managed and addressed conflicts between campers and parents to ensure a positive camp environment

Car Washer

1 Year 2 Months
Spirit Car Wash | 02.2019 - 04.2020
  • Used cleaning, protective and restorative agents to maintain and enhance the appearance of vehicles
  • Cleaned windows, mirrors, headlights, taillights and waxed and power buffed
  • Demonstrated consistent drive and determination to achieve personal and team objectives in a collaborative environment.
  • Delivered exceptional service to guests and employees, enhancing overall customer satisfaction
  • Inspected washing tools, equipment, and materials daily for damage or needed repairs
  • Guided customers through final wash stages, ensuring clarity and satisfaction with services provided
  • Provided excellent service to guests and employees
  • Maintained drive and determination to obtain personal and team objectives and goals

Education

High School Diploma

North Paulding High School | Dallas, Ga | 05-2020
  • Completed 4 years of Varsity Track & Field
  • Member of the Honors Spanish Society

Bachelor of Science - Psychology

University of West Georgia | Carrollton, Ga | 05-2029

Currently Enrolled

  • HOPE Scholarship Recipient
  • Zell-Miller Scholarship Recipient

Phlebotomy Technician Certificate Program - Phlebotomy Technician Program

Kennesaw State University CPE | Kennesaw, GA | 10-2026

Skills

Microsoft Word
Patient care
Patient transport
Personal assistance
Communication skills
Social Perceptiveness
Service Orientation
Empathetic care
Monitoring
HIPAA compliance
Handling microtransactions
Dependable and responsible
Basic Math
Reading Comprehension
Staff training
Patient support
Team Leader
Employee Orientation
Communication skills
Compassionate support
Behavioral support
CPR certification
Personal care
Medical documentation
Compassionate communication
Critical thinking
Patient education
Geriatric care
Multitasking
Care coordination
Specimen collection
Direct care
Active listening
Empathy
Elderly care
Strong ethics
Patient communication
Direct patient care
Personal hygiene assistance

Certification

  • Basic Life Support, American Heart Association- 05/2023-05/2027
  • Certified Phlebotomy Technician, Kennesaw State University CPE - Oct. 13, 2026

Timeline

ICU Care Partner

WellStar Kennestone Hospital
06.2023 - CurrentRead More

Shift Lead

Insomnia Cookies
05.2022 - 07.2023Read More

Head Camp Counselor

Mind Body Sports Camp
05.2020 - 06.2021Read More

Car Washer

Spirit Car Wash
02.2019 - 04.2020Read More

North Paulding High School

High School Diploma
Read More

University of West Georgia

Bachelor of Science from Psychology
Read More

Kennesaw State University CPE

Phlebotomy Technician Certificate Program from Phlebotomy Technician Program
Read More
Trinity Wells