Trinity Whitfield
Umatilla,FL
Summary
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Server
Millers Ale House
01.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Hostess
Twisted Biscuit Diner
04.2023 - 07.2023
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Server
Olive Garden Restaurant
07.2022 - 02.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
After School Counselor
City Of Mount Dora
10.2020 - 07.2022
- Organized fun and educational activities to enhance students'' creative thinking and problem-solving skills.
- Enhanced student participation by incorporating interactive activities and group projects into the after-school program.
- Maintained accurate records on student attendance, performance, and behavioral issues for review by program administrators.
- Built productive, lasting connections with individual students.
Education
Associate of Arts - Psychology
University of North Carolina At Pembroke
Pembroke, NC08-2022
Associate of Arts - Psychology
Georgia Southwestern State University
Americus, GA08-2021
High School Diploma -
Mount Dora High School
Mount Dora, FL05-2021
Skills
- Time management
- Attention to detail
- Problem solving
- Friendly demeanor
- Strong work ethic
- Behavior management
- Team collaboration
- Conflict resolution
- Effective communication
- Creative thinking
- Organizational skills
Timeline
Server
Millers Ale House
01.2024 - Current
Hostess
Twisted Biscuit Diner
04.2023 - 07.2023
Server
Olive Garden Restaurant
07.2022 - 02.2024
After School Counselor
City Of Mount Dora
10.2020 - 07.2022
Associate of Arts - Psychology
University of North Carolina At Pembroke
Associate of Arts - Psychology
Georgia Southwestern State University
High School Diploma -
Mount Dora High School
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