Trish Morris

Assisted customers with ticket purchases. Resolved ticketing issues efficiently. Supported box office operations during peak hours.

Managed incoming phone calls and addressed ticket and event inquiries.

Assisted customers with purchasing event tickets. Facilitated ticket exchanges for clients. Resolved ticketing issues to enhance customer satisfaction.

Manage incoming phone calls regarding ticketing and event inquiries.

Interpret federal, state and agency regulations to respond to inquiries via phone, email and written correspondence.

Prepare and analyze program reports to support statewide financial aid administration

Administer multiple scholarship and loan repayment programs, ensuring compliance and accuracy

Maintain and update statewide scholarship and grant system data, including auditing and issue resolution

Collaboratewith internal teams and external stakeholders to resolve program-related concerns