TRISH MOUA
Oroville,CA
Summary
Dedicated trainer with experience in service standards and operational procedures in fast-paced environments. Ensured compliance with health regulations while enhancing customer satisfaction through effective communication. Skilled in POS systems for transaction processing and cash handling, supporting efficient store operations. Committed to continuous learning and adaptability in diverse roles.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Crew Trainer
MCDONALD
Oroville, CA
07.2020 - Current
- Trained crew members on McDonald's service standards and station procedures
- Trained new employees regarding company policies and food preparation procedures.
- Cross-trained for various roles in store operations.
- Greeted customers in a friendly and professional manner, ensuring customer satisfaction.
- Followed health department regulations for handling food products properly.
- Placed orders into POS systems and handled cash and credit transactions.
Education
HIGH SCHOOL DIPLOMA -
OROVILLE HIGH SCHOOL
OrovilleSkills
- POS systems
- Food safety
- Customer Service
- Crew training
- Team collaboration
- Dependability
- Adaptability
- Willingness to Learn
- Strong Work Ethic
- Bilingual
Certification
ServSafe: Food Protection Manager Certification, Food Handlers Certification
Timeline
Crew Trainer
MCDONALD
07.2020 - Current
HIGH SCHOOL DIPLOMA -
OROVILLE HIGH SCHOOL