Trisha Davis
Decatur,GA
Summary
Passionate, dedicated, and motivated Medical Office professional with a diverse background in customer service and medical front office. I pride myself in everything I do and make my everyday learning from every institution I have worked in my foundation to my training, development, and learning. I am a fast learner and a dedicated team player. I believe if one fail as a team we all fail. I hope I am taken into consideration to show first hand my capabilities and ethics I possess to make this institution shine and provide the best care to my customers or patients.
Overview
10
10
years of professional experience
Work History
Medical Assistant
Caduceus USA
Marietta, GA
10.2020 - Current
- Performed medical records management, including filing, organizing and scanning documents.
- Prepared lab specimens for diagnostic evaluation.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
Customer Service
Wellstar Kennestone Hospital
Marietta, GA
11.2021 - Current
- Proven ability to develop and implement creative solutions to complex problems.
- Gained extensive knowledge in data entry, analysis and reporting.
- Organized and detail-oriented with a strong work ethic.
- Identified issues, analyzed information and provided solutions to problems.
- Skilled at working independently and collaboratively in a team environment.
- Proved successful working within tight deadlines and a fast-paced environment.
Pantry Chef
Ruth’s Chris
Alpharetta, GA
07.2018 - 01.2020
- Enhanced customer satisfaction by preparing high-quality dishes according to specific dietary requirements.
- Coordinated with team members to prepare orders on time.
- Reduced food waste by effectively managing inventory and utilizing ingredients efficiently for various recipes.
- Handled customer complaints professionally and effectively, working closely with the front of house staff to ensure an exceptional dining experience for all guests.
- Modified recipes to accommodate dietary restrictions and allergies.
- Participated in regular kitchen inspections by health department officials, ensuring that the establishment consistently met or exceeded local food safety requirements.
Registration
Tallahasse Memorial Hospital
Tallahassee, FL
06.2014 - 04.2017
- Self-motivated, with a strong sense of personal responsibility.
- Learned and adapted quickly to new technology and software applications.
- Managed time efficiently in order to complete all tasks within deadlines.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Worked effectively in fast-paced environments.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Passionate about learning and committed to continual improvement.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Associate of Applied Science - Medical Assisting
Fortis College
Smyrna, GA08.2022
Skills
- Medical Terminology
- Customer Service
- Medical Billing
- Data Entry & Analysis
- Insurance Verification
- Insurance Authorization
- Account Specialist
- 4 years of patient care
Personal Information
Title: Customer Service/Medical Professional
Timeline
Customer Service
Wellstar Kennestone Hospital
11.2021 - Current
Medical Assistant
Caduceus USA
10.2020 - Current
Pantry Chef
Ruth’s Chris
07.2018 - 01.2020
Registration
Tallahasse Memorial Hospital
06.2014 - 04.2017
Associate of Applied Science - Medical Assisting
Fortis College