Trisha Hamilton
Carson City,Nevada
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level receptionist position. Ready to help team achieve company goals.
Overview
36
36
years of professional experience
Work History
Salon Owner/Operator
Self
04.1987 - 12.2022
- Increased customer retention through exceptional service and consistent follow-up communication.
- Managed salon operations efficiently, ensuring smooth day-to-day functioning and top-quality customer experiences.
- Ensured compliance with state regulations regarding licensing, sanitation procedures, and workplace safety guidelines.
- Optimized scheduling procedures to maximize appointment efficiency while accommodating client needs and minimizing wait times.
- Maintained accurate financial records by tracking expenses, managing budgets, and analyzing sales data for informed decision-making purposes.
- Streamlined inventory management processes to ensure timely ordering of necessary supplies while minimizing waste.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Built rapport with clients through active listening, empathy, and understanding of their individual needs.
Education
Cosmetology
Silver State Beauty College
Reno, NV04.1987
High School Diploma -
George Whittell High School
Zephyr Cove, NV06.1986
Skills
- Employee training
- Health and safety
- Decision making
- Customer service excellence
- Client retention
- Industry trend awareness
- Conflict resolution
- Financial management
- Scheduling/computer software scheduling knowledge
- Complaint Resolution
- Product Knowledge
- Data Entry
- Call Management
Timeline
Salon Owner/Operator
Self
04.1987 - 12.2022
Cosmetology
Silver State Beauty College
High School Diploma -
George Whittell High School
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