Trisha Horton-Fisher
Lockport
Summary
Dynamic hard worker with extensive experience, excelling in Reception, Medical assisting and recognized for exceptional organizational skills and compassionate customer service, effectively managing appointments and ensuring seamless operations. Proficient in organization and prioritizing my daily duties, committed to enhancing patient outcomes through dedicated support and problem-solving abilities. Always working with a smiling face, ready to welcome anyone who may be in need of my services.
Overview
8
8
years of professional experience
Work History
Medical Assistant
Orleans Community Health
Medina
04.2024 - 10.2024
- Medical assisting
- Provided daily care for patients coming in and out of surgery etc.
- Provieded rehabilitation
- Charting
- Vitals
- Rounding/ Turing and positioning
- Toileting
Medical Receptionist
Well Now Allergy Dr. Jeanie Lomas
East Amherst
05.2021 - 01.2024
- Scheduling / appointment reminder calls
- Prioritized and organized tasks to efficiently accomplish service goals.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Prioritized phone calls per importance
- Filed documents
- Verified insurance
- Help patients fill out patient paperwork
- Collected copay’s
- Updated charts
- Sent medical records
- Ordered all supplies for office
- Vitals for patients
- Observed patient after shots for any reactions
- Documented Visit / summery
- Inventory/ nightly closing / patient numbers
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Student Loan Consultant
National Recovery Solutions
Lockport
09.2019 - 02.2021
- filing and organization all records
- making several phone calls to debtors
- Attended training sessions regularly to stay abreast of new regulations governing student loan collections.
- Assessed feasibility of loan approval by reviewing financial histories, available credit and current employment.
- Developed strategies for improving collections success rate while maintaining high levels of customer service.
- Provided debtors with payment options based on financial statements
- Garnishing wages
Medical Receptionist
Beacon Center (Temp Agency)
Lockport
04.2017 - 01.2018
- Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
- Performed data entry tasks related to billing and collections procedures.
- Arranged for patients to get further help at rehabilitation centers
- Toxicology screenings
- Documenting screening
- Faxing docs
- Organizing Charts
- Verifying insurance
- Scheduling / appointment reminder calls
Education
CNA, HHA, Customer Service - Medical Assistant
Iroquois Job Corps Training Center
Medina, NY09-2014
High School Diploma -
Lockport High School
Lockport, NY 06-2013
Skills
- Charting and Documenting info
- Medical assisting
- Vital signs
- Charting & Organization Skills
- Verifying Insurance
- Able to operate multiline phone systems
- Book keeping
- Long term care, Rehab, Hospice care
- Customer Service skills
- Compassionate
- Appointment scheduling
- Easy learner
- Time management
- Communication skills
- Problem solving
- Administrative organization
- Medical supply inventory
- CPR
- Compassionate caregiver
Timeline
Medical Assistant
Orleans Community Health
04.2024 - 10.2024
Medical Receptionist
Well Now Allergy Dr. Jeanie Lomas
05.2021 - 01.2024
Student Loan Consultant
National Recovery Solutions
09.2019 - 02.2021
Medical Receptionist
Beacon Center (Temp Agency)
04.2017 - 01.2018
CNA, HHA, Customer Service - Medical Assistant
Iroquois Job Corps Training Center
High School Diploma -
Lockport High School