Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Trisha Husted

Trisha Husted

Reno,NV

Summary

Behavioral Health Advocate with a proven track record at Renown Health, excelling in patient relations and process improvement. Leveraged strong communication skills to enhance scheduling efficiency and reduce operational backlogs. Certified in NeuroStar TMS, demonstrating commitment to patient care and adeptness in navigating complex billing procedures.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Scheduling Coordinator - Behavioral Health

Renown Health
08.2022 - 05.2023
  • Worked with manager and supervisor to plan and coordinate production schedules.
  • Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.
  • Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.

Patient Access Representative - Behavioral Health

Renown Health
08.2021 - 08.2022
  • Stayed calm under pressure to and successfully dealt with difficult situations.
  • Applied administrative knowledge and courtesy to explain procedures and services to patients.
  • Became Certified in NeuroStar Transcranial Magnetic Stimulation Machine to better assist patients.

Education

Bachelor of Science - Psychology

Western Governors University
Salt Lake City, UT
12-2026

Skills

  • Billing procedures
  • HIPAA regulations
  • Medical coding
  • Medical terminology
  • Customer engagement and support
  • Intake documentation
  • Documentation and reporting
  • Patient engagement
  • Process improvement

Certification

NCTI Leadership 101, NCTI Effective Communication, NCTI Excellence in Customer Service

Timeline

Scheduling Coordinator - Behavioral Health

Renown Health
08.2022 - 05.2023

Patient Access Representative - Behavioral Health

Renown Health
08.2021 - 08.2022

Bachelor of Science - Psychology

Western Governors University
Trisha Husted