Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Trisha Morgan

Liberty Hill,TX

Summary

Well rounded dealership employee, having spent significant time in all areas of dealership operations. Exceptional phone and customer service skills are my greatest assets. Polite, respectful, and enjoyable to work with.

Overview

6
6
years of professional experience

Work History

Service Advisor

Family CJDR
Commerce, TX
08.2020 - 03.2024
  • Greeted customers and addressed their needs in a professional manner.
  • Provided accurate estimates of repair costs, labor times and parts prices to customers.
  • Assisted with scheduling appointments for service work to be performed on vehicles.
  • Explained the features and benefits of products or services offered by the dealership to customers.
  • Prepared invoices for services rendered and collected payments from customers.
  • Ensured that all customer inquiries were handled promptly and accurately.
  • Developed strong relationships with customers by providing exceptional customer service.
  • Promptly responded to customer inquiries via phone, email or in person.
  • Participated in ongoing training activities related to automotive technology advancements.
  • Collected deposits or payments and arranged for billing.

Finance Manager

Big Spring Ford
Big Spring , TX
01.2018 - 07.2020
  • Established relationships with banking partners to secure favorable terms on financing arrangements.

Education

Associate of Arts - General Studies

Colorado Northwestern Community College
Rangely, CO
05-1993

High School Diploma -

Lakewood High School
Lakewood, CO
05-1990

Skills

  • Computer Skills
  • Crm
  • CDK
  • OEM Service Certification Ford/CDJR
  • Customer Service Skills
  • Warranty Administration
  • Accounts payable,receivables

References

References available upon request.

Timeline

Service Advisor

Family CJDR
08.2020 - 03.2024

Finance Manager

Big Spring Ford
01.2018 - 07.2020

Associate of Arts - General Studies

Colorado Northwestern Community College

High School Diploma -

Lakewood High School

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Trisha Morgan