Trisha Nicolas
Signal Hill,CA
Summary
Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
5
5
years of professional experience
Work History
Manager
Afters Ice Cream
08.2019 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed 15 store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
Office Assistant
Fylterless Facial
01.2020 - 04.2021
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
Education
Bachelors of Science - Business Management
California State University, Long Beach
Long Beach, CA01.2022
Skills
- Team leadership and coaching
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Training and Development
- Staff Management
- Sales management
- Customer Service
- Multitasking and Organization
- Friendly and Positive
- POS Systems
- Recruitment and hiring
Timeline
Office Assistant
Fylterless Facial
01.2020 - 04.2021
Manager
Afters Ice Cream
08.2019 - Current
Bachelors of Science - Business Management
California State University, Long Beach
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