Trisha Smith
Roby,Texas
Summary
Results-driven Executive Director with expertise in strategic planning, program management, and community engagement. Proven track record in enhancing operational efficiency and patient care while fostering staff development and stakeholder relationships.
Experienced leader with hands-on clinical experience and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Current student of Master's Degree in Nursing with a specialty in Healthcare Policy. Anticipated graduation date of December, 2026.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Executive Director
CenterWell Home Health
Abilene, TX
04.2020 - 10.2025
- Led strategic initiatives to enhance patient care and operational efficiency across multiple service lines.
- Directed cross-functional teams to implement best practices in home health service delivery.
- Developed and executed comprehensive training programs for clinical staff, fostering professional growth and adherence to standards.
- Analyzed performance metrics and operational data to drive improvements in service quality and patient satisfaction.
- Collaborated with stakeholders to identify community needs and align services with healthcare trends and regulations.
- Oversaw budgeting processes, ensuring financial sustainability while maintaining high-quality care standards.
- Established partnerships with local organizations to expand service offerings and improve community outreach efforts.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Guided staff through periods of organizational change, maintaining morale and engagement during transitions.
- Monitored compliance with laws and regulations to protect organization from legal liabilities and penalties.
- Managed a diverse team of professionals, fostering a collaborative work environment for increased productivity.
- Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
- Promoted a culture of continuous improvement by encouraging professional development opportunities for staff members.
- Collaborated with external organizations including non-profits, businesses and government agencies to create mutually beneficial partnerships.
- Championed diversity, equity, and inclusion efforts within the organization to create a more inclusive work environment.
- Evaluated program outcomes using data-driven metrics, identifying areas for improvement and implementing targeted interventions.
- Aligned department vision, goals, and objectives with company strategy to achieve consistently high results.
- Set organizational goals and objectives to guide and direct company focus and achieve mission fulfillment.
- Led organization through significant transition period, maintaining stability and focus on strategic goals.
- Improved stakeholder relationships and trust by maintaining transparent communication channels.
- Streamlined operations and reduced costs with implementation of efficient financial management systems.
Home Health RN Case Manager
Encompass Home Health
Sweetwater, TX
11.2006 - 02.2019
- Coordinated comprehensive care plans for diverse patient populations, ensuring tailored interventions and support.
- Monitored patient progress and adjusted care strategies based on clinical assessments and feedback from healthcare teams.
- Educated patients and families on disease management, medication adherence, and lifestyle modifications to enhance health outcomes.
- Collaborated with interdisciplinary teams to streamline communication and improve continuity of care across service providers.
- Utilized electronic health record systems to document patient information accurately, enhancing data integrity and accessibility.
- Mentored junior nursing staff in case management best practices, fostering a culture of continuous learning and professional development.
- Advocated for patients' needs within the healthcare system to ensure access to necessary resources and services for optimal recovery.
- Managed complex caseloads efficiently by prioritizing tasks, delegating responsibilities to support staff, and maintaining detailed records.
- Expedited wound healing using advanced wound care techniques such as negative pressure therapy or hydrocolloid dressings when appropriate.
- Reduced hospital readmissions through diligent monitoring of patients'' progress and timely interventions in-home settings.
- Improved medication adherence through thorough education on drug administration, interactions, and potential side effects.
- Empowered patients and their families to take an active role in care decisions, fostering a sense of self-efficacy and improving long-term health outcomes.
- Increased patient satisfaction by providing compassionate care, addressing concerns, and advocating for their needs.
- Streamlined communication with physicians, ensuring accurate documentation and prompt updates on patient conditions.
- Collaborated with external healthcare providers to facilitate seamless transitions between acute care settings and home environments.
- Conducted comprehensive assessments to identify patient risks, establish baseline health status, and determine appropriate intervention strategies.
- Mentored new RNs entering the field of home health case management fostering a supportive learning environment for professional growth.
- Enhanced patient outcomes by developing personalized care plans and coordinating interdisciplinary team collaboration.
- Prevented complications from chronic illnesses like diabetes or heart failure through targeted patient education initiatives tailored to individual needs.
- Served as an expert resource for families by providing guidance on disease management techniques, self-care strategies, and available community resources.
- Optimized clinical workflows by implementing electronic health record systems that improved documentation accuracy while reducing paperwork burden for staff members.
- Ensured compliance with regulatory guidelines governing home healthcare practice through meticulous attention to detail in documentation processes and quality assurance measures.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Educated patients and families on disease processes, medications and treatments.
- Provided physical assessments, medication, and chronic disease management to home health patients.
- Administered medications and treatments as prescribed by physicians.
- Assessed patients' health status and developed individualized care plans to suit needs.
- Provided emotional support and kind companionship to patients and families to increase overall wellness.
- Coordinated with other healthcare team members to support patient needs.
- Monitored vital signs, developed and implemented care plans, and documented patient progress.
- Collaborated with vendors to procure medical equipment, supplies and services.
- Documented patient vitals, behaviors, and conditions to communicate concerns to supervising nurse.
- Assisted patients with activities of daily living to promote independence.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Educated family members and caregivers on patient care instructions.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Monitored patient reactions after administering medications and IV therapies.
- Evaluated patient histories, complaints, and current symptoms.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
RN Floor Nurse
Abilene Regional Medical Center
Abilene, TX
12.2009 - 12.2010
- Administered medications and treatments as per physician orders, ensuring adherence to safety protocols.
- Monitored patient vital signs and reported changes to care team for timely interventions.
- Assisted in developing individualized care plans based on patient assessments and evolving needs.
- Educated patients and families on health management, promoting understanding of treatment options.
- Provided effective patient education, ensuring understanding of medical conditions and treatment protocols for better selfmanagement.
- Promoted a safe environment by consistently adhering to infection control policies and procedures.
- Collaborated with healthcare team members to assess, implement and evaluate nursing care plans.
- Communicated effectively with patients and family members to convey important instructions and discuss treatments.
- Administered medication such as insulin and monitored patients' responses to detect problems.
- Facilitated timely discharges through efficient coordination with case managers, social workers, and physicians.
- Advanced critical thinking skills for prompt identification of potential complications or deteriorating conditions, leading to timely interventions that prevented further health decline.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
Education
Bachelor of Science - Nursing
Chamberlain University
Chicago, IL04.2018
Associate of Science - Nursing
Texas State Technical College
Sweetwater, TX12.2009
Associate of Arts - Fine Arts
Western Texas College
Snyder, TX05.2008
Licensed Vocational Nurse - Nursing
Texas State Technical College
Sweetwater, TX05.1999
Skills
- Community engagement
- Strategic planning
- Operations management
- Budgeting and financial management
- Staff management
- Relationship building
- Program leadership
- Innovation and creativity
- Leadership development
- Compliance and regulations
- Stakeholder relations
- Resident satisfaction
- Data interpretation
- Team leadership, training, and development
- Executive leadership
- Policies and procedures
- Employee motivation and performance
Certification
Certified Preceptor for Registered Nurses in Home Health Care
Timeline
Executive Director
CenterWell Home Health
04.2020 - 10.2025
RN Floor Nurse
Abilene Regional Medical Center
12.2009 - 12.2010
Home Health RN Case Manager
Encompass Home Health
11.2006 - 02.2019
Bachelor of Science - Nursing
Chamberlain University
Associate of Science - Nursing
Texas State Technical College
Associate of Arts - Fine Arts
Western Texas College
Licensed Vocational Nurse - Nursing
Texas State Technical College
Silver TouchStone Award Recipient
Recipient of Silver TouchStone Award in 2022 after leading staff through Covid-19 Pandemic. Nominated by Regional Director of Nursing and Area Director of Nursing.