Trisha Stojkovich
Rocklin,CA
Summary
911 Dispatcher offering 15 years of related experience and dedication to public service. Familiar with managing high-tension, emergency situations and staying clear-headed under pressure. Extensive training in radio communications, Tactical Dispatching, training, labor relations and Emergency Medical Dispatch and NCIC/NLETS protocols.
Overview
15
15
years of professional experience
12
12
Field Related Certifications
Work History
Public Safety Dispatcher
Roseville Police Department
08.2008 - Current
- Dispatched and coordinated emergency services teams according to high-priority calls using ability to make quick judgment calls to determine appropriate action.
- Extensive knowledge of telecommunications systems; currently division's subject matter expert and sole DOJ certified trainer.
- Work closely with Incident Commanders on planned and emergency call-out events as Tactical Dispatcher. Practical application of ICS and NIMS protocol.
- Demonstrates confidence in ability to balance decision-making with respect for chain of command.
- Provided on-the-job training and coaching to develop new dispatchers.
- Labor Association board member since 2016, President since 2019.Successfully lead association through three negotiated collective bargaining agreements. Cultivated successful working relationships with department administration and city management. Collaborated on multiple labor related matters that helped avoid grievances or kept grievances from escalating to city management level.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
Education
Bachelor of Science - Public Administration
Southern New Hampshire University
Online08.2024
Skills
- Community Rapport-Building
- Communications Support
- Complex Problem-Solving
- Emergency Medical Dispatching
- Law Enforcement Information Databases
- Crisis Management
- Dynamic Communication Skills
- Teamwork and Collaboration
- Conflict Resolution
Affiliations
- National Society for Leadership and Success
- California CLETS Users Group
- National Emergency Number Association
Certification
- CTO - Communications Training Officer, Professional Staff Training Officer
- DOJ Certified CLETS/NCIC Trainer
- EMD - Emergency Medical Dispatch
- Tactical Dispatcher
- ICS 200, 100, 700, TERT
- POST - Leadership & Accountability, Leading the Professional Employee
- AICC - Level I Instructor
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
"A great leader doesn't only inspire us to have confidence in what THEY can do. A great leader inspires us to have confidence in what WE can do."
Simon Sinek
Timeline
Public Safety Dispatcher
Roseville Police Department
08.2008 - Current
Bachelor of Science - Public Administration
Southern New Hampshire University
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