Trisha Trammell
Lodi,USA
Summary
Detail-oriented and dependable professional skilled in managing multiple priorities while maintaining a positive attitude. Committed to assuming additional responsibilities to achieve team objectives, with a strong focus on delivering exceptional customer service. Demonstrates patience and active listening skills to accurately assess the needs of customers and colleagues, ensuring alignment with organizational goals. Proven experience in coordinating administrative tasks and fostering an organized office environment, leveraging strong organizational abilities to enhance efficiency and support seamless team operations.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Overhead Door Company Of Stockton
Stockton, CA
06.2022 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Created and managed all scheduling for residential and commercial customers and technicians.
- Assist Accounts receivables and Accounts payables.
- Estimator and sales for all residential business and assist with commercial business.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Supervisor
The Home Depot Inc
Stockton, CA
02.2018 - 06.2022
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives, and communication goals.
- Educated staff on organizational mission and goals to help employees achieve success.
- Evaluated customer needs and feedback to drive product and service improvements.
Education
Associate of Science - Executive Office Administration
Humphreys College
Stockton, CA06-2003
Skills
- Bookkeeping
- Basic math
- Accounting software
- Analysis skills
- Windows
- Computer skills
- Business management
- Microsoft Excel
- Front desk
- Microsoft Access
- HVAC
- Inside sales
- English
- Social listening
- Food handling
- Microsoft Word
- Property management
- Customer service
- Microsoft Outlook Calendar
- Grammar
- Experience
- Accounts Payable
- Google Suite
- Executive administrative support
- Office Management
- Plumbing
- Accounting Techniques
- Intuit QuickBooks
- Training and Development
- Business Administration
- Internal Communications
- Customer Service
- Multitasking and Time Management
- Records Management Systems
- Scheduling
- Microsoft Outlook
- Employee Evaluation
- Writing skills
- Calendar management
- Construction
- Warehouse experience
- Planograms
- Word processing
- Administrative Experience
- Data entry
- Accounts Receivable
- Clerical experience
- Experience working with students
- Communication skills
Certification
- CDL
- Driver's License
- Non-CDL Class C
Timeline
Administrative Assistant
Overhead Door Company Of Stockton
06.2022 - Current
Supervisor
The Home Depot Inc
02.2018 - 06.2022
Associate of Science - Executive Office Administration
Humphreys College