Detail-oriented administrative specialist with expertise in account reconciliation, invoicing, and financial reporting. Demonstrated ability to resolve discrepancies and coordinate billing issues effectively.
Overview
12
12
years of professional experience
Work History
Administrative Specialist III
City of Riverview
Riverview
01.2023 - Current
Managed customer invoicing processes using advanced accounting software.
Reconciled accounts and resolved discrepancies efficiently.
Maintained accurate records of transactions and customer interactions.
Assisted in preparing financial reports for management review.
Performed research into disputed invoices or payments as needed.
Coordinated with other departments when necessary to resolve billing issues quickly and efficiently.
Monitored overdue accounts daily, generated past due notices, and contacted delinquent customers via phone or email.
Conducted regular reviews of unapplied cash transactions to ensure proper application of funds.
Processed incoming cash receipts in accordance with company policies.
Prepared monthly reports summarizing account activity including aging analysis and outstanding balance summaries.
Assisted with month-end closing procedures such as preparing journal entries for revenue recognition.
Administrative Support Assistant
Autobahn Freight Lines
Lincoln Park
06.2016 - 10.2016
Managed scheduling and coordination of daily office operations.
Reviewed and analyzed employment records to ensure accuracy and compliance.
Communicated with employers to gather detailed information on employment history.
Operated multi-line switchboard to route incoming calls efficiently.
Service Administrator
Raymond Handling Concepts
Fremont
08.2014 - 04.2016
Processed invoices accurately using company accounting software.
Collaborate with internal teams to streamline billing processes.
Maintain records of customer accounts and transaction history.
Review billing discrepancies and resolve issues with clients.
Senior Program Analyst III, Lead (Budget & Grant Support) at HealthCare Staffing Professionals, LA County DPHSenior Program Analyst III, Lead (Budget & Grant Support) at HealthCare Staffing Professionals, LA County DPH