Focused Medical Assistant motivated to deliver seamless and pleasant healthcare experience to patients. Lends experience over more than 21 years overseeing aspects of patient medical testing and data processing. Proactive administrative support and accurate recordkeeping.
Overview
19
19
years of professional experience
Work History
Medical Assistant
Advanced Cardiovascular, LLC
Alexander City , Alabama
06.2010 - Current
Conducted patient interviews to gather health history, vital signs and information about current medical issues.
Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
Prepared, reviewed and submitted patient statements to determine factual accuracy.
Assisted physicians by preparing patients for procedures, including EKGs, phlebotomy, glucose testing and pulmonary function tests.
Assisted with technical treatments and entered information within patient records and charts.
Followed all principles of asepsis and infection control to meet patient safety guidelines.
Trained patients on how to properly operate medical equipment.
Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
Verified type of radiology procedure prior to exams using HIPAA guidelines for two identifiers.
Administered rapid tests such as, EKG's INR's, Lipid panel and Glucose testing to help clinical staff assess conditions.
Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
Coordinated services with medical and office staff to improve patient satisfaction, engagement and compassionate care.
Scheduled appointments for patients via phone and in person.
Printed and filed examination data records according to HIPAA patient standards.
Maintained and calibrated lab instruments and equipment to streamline use.
Efficiently performed insurance verification and pre-certification and pre-authorization functions. Obtain approved prior authorizations for medication and assisted with patient assistance programs for costly medication.
Monitored patient hemodynamic status during procedures using electrocardiograms..
Assisted cardiologists in special and complex cardiovascular procedures.
Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
Transcribed medical orders for procedures and laboratory tests.
Worked side by side with physicians in exam rooms by dictating and transcribing all medical notes.
Medical Assistant/Work Comp Case Manager/Employee Health
Coosa Valley Medical Center
Sylacauga, AL
11.2021 - 12.2024
Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
Organized patient charts before each day's clinic sessions began.
Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
Collaborated with medical professionals to coordinate treatment plans for clients.
Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
Maintained up-to-date case records with case activity status.
Developed trusting relationships with social services, health care providers and governmental agencies.
Participated in meetings with external auditors to discuss OSHA compliance issues.
Prepared reports summarizing safety audit findings and recommended corrective action.
Investigated, resolved and reported on occurrences documented on employee incident and accident reports.
Investigated and followed up on incidents to handle workers' comp claims.
Maintained adequate supply of approved safety and PPE supplies for work force.
Coordinated off-site medical care and drug and alcohol testing for employees.
Wrote technical reports, data entry and queries into various safety and health databases.
Verified accuracy of medical codes on claims prior to submission.
Assisted with coding medical records using ICD-10 coding standards.
Compiled statistical reports related to patient visits and procedures for management review.
Created spreadsheets in Excel for tracking purposes.
Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
Directed patient flow during practice hours, minimizing wait times.
Cardiac Cath Lab Technologist
Russell Medical Center
Alexander City , Alabama
05.2008 - 06.2010
Assisted physicians in treating cardiac and peripheral vascular issues with techniques such as implanting pacemakers and inserting balloon angioplasties.
Compared measurements of heart wall thickness and chamber sizes to evaluate conditions and identify abnormalities.
Checked, tested and maintained cardiology equipment to uphold optimal diagnostic standards.
Tested patient cardiac activity with specialized equipment to conduct tests such as echocardiograms, phonocardiograms and electrocardiograms.
Recorded vascular information such as blood pressure, limb volume changes and oxygen saturation to inform diagnostic processes.
Educated patients on cardiac conditions and treatments in easy-to-understand terminology.
Collaborated effectively with interdisciplinary teams to deliver quality patient care.
Operated diagnostic systems, adhering to all protocols to minimize machine damage and patient injury.
Set up equipment to prepare for patient procedures and tests.
Maintained confidential records on patient treatments and diagnosis to alleviate possible data breaches.
Nurse Technician
Russell Medical Center
Alexander City , Alabama
02.2006 - 05.2008
Took patients vitals, including blood pressure, temperature and pulse and documented vital signs and weight of patients.
Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Documented information in patient charts and communicated status updates to interdisciplinary care team.
Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
Assisted patients during ambulation and moved from one place to another by pushing wheelchairs.
Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.
Engaged with patient family and friends to provide courteous, efficient visit experience.
Collected biological specimens and packages for laboratory transport to complete diagnostic tests.