Analytical and strategic healthcare executive, possessing 13+ years of leadership experience, leveraged to create and evolve highly productive and talented cross-functional teams. Leader in operations management, finance and budget development.
Overview
24
24
years of professional experience
Work History
Executive Administrator
Kaiser Permanente
Oakland, California
11.2021 - Current
Oakland and Richmond are both Tertiary care facilities with a combined 399 licensed beds, 900 active medical staff members, 561 provider offices, 66k ER visits, and over 8k employees
Oakland is the first established hospital in Kaiser Permanente and now serves as the flagship facility for Kaiser Permanente Northern California with over 16 subspecialties
Executive Leader for team of Administrators and Senior level Directors with direct oversight in Home Health, Hospice, SNF, DME, Ambulance, Claims/Referrals, Palliative Care, ESRD, Psychiatric, Social Services, Care Coordination, Resource Stewardship, Utilization Management, External Revenue, Facility Contracts
Managing a $250m+ budget, meeting financial and operational results for inpatient, post-acute and health plan services
Spearheaded the execution of an initiative to transfer patients admitted at a non-Kaiser Foundation Hospitals (KFH) back to KFH, by developing a best practice, reducing out of network spending by 35%
Collaboration with technology team to develop data driven reports to support executives with timely problem-solving and decision making
Effective collaboration with physicians and C-suite executives to achieve a successful inpatient winter surge plan, resulting in a decrease in emergency room boarders, improved patient flow and reduced wait times
Implemented evidence-based strategies resulting in a 2-day reduction in inpatient length of stay for patients needing a skilled level of care
Director of Nursing
Cleveland Clinic
Cleveland, Ohio
03.2011 - 11.2021
Cleveland Clinic Hospitals is a nonprofit organization at the forefront of modern medicine
The main campus is the largest general hospital in the Cleveland area with 1294 licensed beds
The multi-specialty teaching hospital is one of 15 hospitals run by the health system in north-east Ohio
Led a multidisciplinary team comprised of 120+ caregivers by managing performance and facilitating key projects across clinical and business operations, resulting in achieving operational excellence and cost effectiveness
Managed nursing services by facilitating quality and compliance committees, safety committee, and developing and executing strategic initiatives, exceeding quality standards
Managed a $150m budget by tracking expenses and identifying areas for improvement, introducing solutions that met key financial metrics
Achieved 28% year-over-year growth for three consecutive years for patient referrals, surpassing benchmarks and contributing to overall organization’s success
Implemented employee retention strategies resulting in an 8% decrease in turnover rate, saving the organization in recruitment and training costs
Led cross-functional teams through entire project lifecycle, resulting in the successful completion of projects on time and within budget, achieving improved efficiency, employee satisfaction, and the delivery of world class care
RN Case Manager
Heartland Hospice
Cleveland, Ohio
03.2007 - 03.2011
Critical Care Nurse
Cleveland Clinic
Cleveland, Ohio
12.2000 - 03.2007
Education
Master of Health Administration - undefined
Ohio University
December 2020
Bachelor of Science - Nursing
Ohio University
June 2016
Associate Degree of Nursing - undefined
Lorain County Community College
Skills
Data Analytics
Innovation, Strategy, Execution
Consulting, Leading through influence
Communication, Collaboration
Team Building
Change Agent, Understanding change and developing the skills to adapt
Problem solving to resolve deep-rooted issues
Budgeting and adjusting to change
Licensure
California Board of Nursing, Ohio Board of Nursing
Patient at Patient FinancialAdvisor, Kaiser Permanente Eligibility and FinancialServices, FinancialAdvisor, Kaiser PermanentePatient at Patient FinancialAdvisor, Kaiser Permanente Eligibility and FinancialServices, FinancialAdvisor, Kaiser Permanente
Special Needs Program Care Mgt RN Consultant at Kaiser Permanente - Southern California Permanente Medical GroupSpecial Needs Program Care Mgt RN Consultant at Kaiser Permanente - Southern California Permanente Medical Group
Program Manager III- Centers for Reproductive Health/IVF at Kaiser Permanente- The Permanente Medical GroupProgram Manager III- Centers for Reproductive Health/IVF at Kaiser Permanente- The Permanente Medical Group