Trissten Bishop
Cincinnati,OH
Summary
A hard working individual with a work ethic like no other. Diverse management history ranging from shift leader to general manager. A certified, Serv-Safe asset to your company.
Overview
9
9
years of professional experience
1
1
Certification
Work History
General Manager
Long John Silvers
12.2015 - Current
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Sales Associate
Goodwill Industries
07.2020 - 11.2020
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Manager
McDonald's
11.2019 - 05.2020
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Onboarded new employees with training and new hire documentation.
Manager
Dunkin' Donuts
02.2019 - 10.2019
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.
Manager
Wendy's
05.2018 - 01.2019
- Managed and motivated employees to be productive and engaged in work.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Education
ECOT
Columbus, OHSkills
- Cash Handling
- Food Production
- Food Service
- Customer Service
- Food Handling
- Sales
- Assistant Manager Experience
- Food Safety
- Supervising Experience
- Management
- Leadership and team building
- Purchasing
- Quality Management
Certification
ServSafe
Assessments
- Teamwork, Interpersonal skills, Proficient, 09/01/23
- Attention to detail, Identifying differences in materials, following instructions, and detecting details among distracting information, Proficient, 08/01/22
Timeline
Sales Associate
Goodwill Industries
07.2020 - 11.2020
Manager
McDonald's
11.2019 - 05.2020
Manager
Dunkin' Donuts
02.2019 - 10.2019
Manager
Wendy's
05.2018 - 01.2019
General Manager
Long John Silvers
12.2015 - Current
ECOT