Trista Lynch-Longcrier
Bakersfield,CA
Summary
Proven track record in enhancing tenant satisfaction and productivity at Trista Longcrier Rentals through exceptional customer service and efficient problem-solving. Skilled in time management and quality assurance, significantly reduced customer complaints at Kern Packing. Achieved a seamless operational flow at Greggs Pharmacy, demonstrating expertise in prescripton handling and product knowledge.
Overview
25
25
years of professional experience
Work History
Rental Property Manager
Trista Longcrier Rentals
Bakersfield, CA
07.2018 - Current
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Followed up on delinquent tenants and coordinated collection procedures.
- Provided exceptional customer service to both current and prospective tenants, fostering a positive living environment within rental properties.
- Ensured timely completion of routine property inspections, maintaining a high level of safety and compliance with regulations.
- Increased tenant satisfaction by promptly addressing concerns and resolving maintenance issues.
- Maintained accurate financial records, ensuring clear communication with property owners regarding income and expenses.
- Coordinated move-in and move-out processes, providing a seamless transition experience for tenants.
- Provided regular updates to property owners on the status of their investments, including rental income and expense reports, occupancy rates, and maintenance needs.
Customer Service Manager
Kern Packing and Gasket Supply
Bakersfield, CA
08.2016 - 09.2018
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Took ownership of customer issues and followed problems through to resolution.
- Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
- Reduced customer complaints, proactively addressing issues and implementing effective solutions.
- Developed strong relationships with key clients, ensuring their needs were met consistently and promptly.
- Kept accurate records to document customer service actions and discussions.
Pharmacy Technician
Greggs Pharmacy
Bakersfield, CA
03.2000 - 08.2016
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Counted and labeled prescriptions with correct item and quantity.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- License Pharmacy Techinican since 2003
Education
High School Diploma -
Foothill High School
Bakersfield, CA05.1998
Skills
Customer Service
Problem-Solving
Time Management
Cash Handling
Quality Assurance
Product Knowledge
Timeline
Rental Property Manager
Trista Longcrier Rentals
07.2018 - Current
Customer Service Manager
Kern Packing and Gasket Supply
08.2016 - 09.2018
Pharmacy Technician
Greggs Pharmacy
03.2000 - 08.2016
High School Diploma -
Foothill High School