Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Trista Teegarden

Moncure

Summary

Dynamic and results-driven professional with extensive experience as a Parts and Service Director at Courtesy Mazda. Proven sales proficiency and resource coordination skills, consistently exceeding customer satisfaction targets. Adept at data analysis and fostering team collaboration to enhance operational efficiency and drive business success. Recognized for exceptional problem-solving and leadership abilities.

Overview

13
years of professional experience

Work History

Milex/Mr.Transmission

Shop/Center Manager
11.2024 - 10.2025

Job overview

  • Checked facility, employee work and service levels to maintain compliance with company and industry standards.
  • Directed daily operations at busy automotive shop
  • Managed work and performance of more than seven employees.

AAA Carolinas

Service Advisor
03.2023 - 08.2023

Job overview

  • Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.

Clayton Lube & Tune

Service Advisor
09.2022 - 03.2023

Job overview

  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Increased efficiency and performance by monitoring team member productivity and providing feedback.

Atlantic Tire & Service

Service Advisor
12.2019 - 05.2022

Job overview

  • Maintained high customer satisfaction standards to meet or exceed targets.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.


Classic Chrysler Jeep Dodge Ram FIAT

Service Manager
10.2018 - 12.2019

Job overview

  • Met with customers to discuss service needs and develop effective and practical solutions.
  • Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training.
  • Met with customers to discuss service needs and offer available solutions.
  • Resolved customer complaints in professional and timely manner.

Myers Automotive

Shop Manager
10.2016 - 09.2018

Job overview

  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Kept orderly and accurate accounting records by monitoring sales documentation.
  • Implemented store policies and procedures to remain compliant with corporate guidelines.

Autonationsubaruwest

Service Advisor
08.2015 - 10.2016

Job overview

  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.

Courtesy Mazda

Parts and Service Director
01.2013 - 08.2015

Job overview

  • Established team priorities, maintained schedules and monitored performance.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Launched quality assurance practices for each phase of development
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.

Education

Red Rocks Community College

Associate of Applied Science from Business
05-1996

Skills

  • Sales proficiency
  • Sales expertise
  • Data analysis
  • Resource coordination

Timeline

Shop/Center Manager

Milex/Mr.Transmission
11.2024 - 10.2025

Service Advisor

AAA Carolinas
03.2023 - 08.2023

Service Advisor

Clayton Lube & Tune
09.2022 - 03.2023

Service Advisor

Atlantic Tire & Service
12.2019 - 05.2022

Service Manager

Classic Chrysler Jeep Dodge Ram FIAT
10.2018 - 12.2019

Shop Manager

Myers Automotive
10.2016 - 09.2018

Service Advisor

Autonationsubaruwest
08.2015 - 10.2016

Parts and Service Director

Courtesy Mazda
01.2013 - 08.2015

Red Rocks Community College

Associate of Applied Science from Business
Trista Teegarden