Tristan Carr
Austin,TX
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
9
9
years of professional experience
Work History
Customer Service Representative
Uhaul Moving And Storage Of Rundberg
02.2023 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Attached trailers to Customer vehicles.
- Responded to customer requests for products, services, and company information.
- Processed customer service orders promptly to increase customer satisfaction.
- Trained new personnel regarding company operations, policies and services.
Sales & Production Lead
Elementally Green
01.2015 - 01.2023
- Trained workers in proper operation, calibration and maintenance of production line equipment.
- Communicated clear instructions for general operations and product-specific runs to prevent errors and rework.
- Maintained safe work areas by keeping pathways and stations free of hazards and excess waste or materials.
- Contributed to continuous improvement and lean initiatives by implementing directives.
- Evaluated manufacturing equipment for safety and functionality with regular inspections and preventative maintenance.
- Kept records of equipment, budgets, deliveries and supplies and made paperwork available to management for evaluation.
- Made sure that products were produced on time and are of good quality.
- Inspected finished products for quality and adherence to customer specifications.
- Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.
- Oversaw logistics and inventory management for storeroom.
Education
High School Diploma -
Broady Lee Academy
San Antonio, TX12.2017
Skills
- Paperwork Processing
- Scheduling
- Data Collection
- Information Security
Timeline
Customer Service Representative
Uhaul Moving And Storage Of Rundberg
02.2023 - Current
Sales & Production Lead
Elementally Green
01.2015 - 01.2023
High School Diploma -
Broady Lee Academy
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